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Anonymous's avatar
Anonymous
12 years ago

PS3 to PS4: premium not available

I've just bought my PS4 a few days ago. Today I bought BF4 (PS4 edition). I have tied it to my origin account. When I log in to Battlelog it states that I have premium on my soldier (for the PS4 version). However, in the game I do not have access to premium. When I go to PlayStation Store I can chose to buy premium again, but I do not want that.

I want you to fix so that I have access to premium on my PS4 version of the game aswell!

8 Replies

  • Anonymous's avatar
    Anonymous
    12 years ago

    Go to the PSN in game store and download the premium file. it should be under 1 MB.

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  • Anonymous's avatar
    Anonymous
    12 years ago

    As stated above, that would make me ~50$ poorer. It will cost me money. I have already payed for it once (when I was playing on PS3). I shouldn't be having to pay for it again.

  • Anonymous's avatar
    Anonymous
    12 years ago

    Did you transfer your stats? Because that also transfers premium.

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    Did a post solve your question? Click Accept as Solution & Award with XP!
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  • Anonymous's avatar
    Anonymous
    12 years ago

    I did not transfer stats. It was my understanding that transfering of stats requires the DL version of the game. I bought a new disc. Thus I never got the prompt screen asking me whether I wanted to transfer stats or not. That is not the issue however.

    The issue is that Battlelog says that I have premium tied to my account. But once in game (PS4, BF4 disc) I don't have access to premium at all. If I go to PlayStation Store, I am given the option to buy premium again. I do not want to buy it again. I want it activated on my PS4 version of the game, just as it was on my PS3 version of the game.

  • Anonymous's avatar
    Anonymous
    12 years ago

    @Krankujr When did you first log into PS4? it can take up to 48 hours before premium fully starts to work.

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    Did a post solve your question? Click Accept as Solution & Award with XP!
    PM me with game related issues only. Account issues? http://help.ea.com/

  • ragnarok013's avatar
    ragnarok013
    Hero+
    12 years ago
    No it doesn't require the download version of the game, it merely transfers your stats and Premium status from your PS3 to your PS4. After that happens, then you must go into the BF4 in game store and re-download your BF4 premium file. then restart BF4 for the game to initialize with premium present and then you can download your premium covered expansions.
  • Anonymous's avatar
    Anonymous
    12 years ago

    As mentioned several times above: PlayStation Store wont allow me to download Premium without paying for it. Thus my premium (previously bought on the PS3) did not transfer from PS3 to PS4.

  • ragnarok013's avatar
    ragnarok013
    Hero+
    12 years ago

    @Krankujr wrote:

    As mentioned several times above: PlayStation Store wont allow me to download Premium without paying for it. Thus my premium (previously bought on the PS3) did not transfer from PS3 to PS4.


    The problem is that it is suppossed to transfer to next gen as an account bound "service".  Since this is a Playstation Network Entitlement problem (EA does not have access to your PSN entitlements) I recommend speaking with the PSN Customer service to see if they can fix your entitlement.  You can reach PSN customer service here:

    Sony Computer Entertainment America LLC

    Support Site: www.us.playstation.com/Support
    Consumer Services Technical Support: 1-800-345-7669
    PlayStation®Network Accounts and Billing Support: 1-877-971-7669

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