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DeezNutts159's avatar
DeezNutts159
12 years ago

ps3 wont read my battlefield 4 copy

My ps3 makes the sound like its ejecting the disc but dosnt actually eject it, and when it actually pops up on the xmb i hit start and it sits at the black screen and sometimes will synchronize my trophies and then it freezes... im going to gamestop to swap my copy to see if its my disc but when i bought it a month ago it was working fine and i was having a little bit of problems with it freezing and multiplayer issues and now started a week ago my ps3 wont read bf4... does anyone have any suggestions and are anyone having this same problem and what have you done? i want to speak to someone from dice and get my money back or possibly downloading the digital version and see if that fixes it. I play bf alot and i am a huge fan of the game and now i cant play. I also reformatted it back to default settings and also rebooted my whole ps3 and deleted everything i had on there and it still does not work so somebody please help me out... Thanks

DEZNUTTS15

battlefield 4

1 Reply

  • Anonymous's avatar
    Anonymous
    12 years ago

    Contact EA game advisor DIRECTLY to get it check then.

     


    1. Click the link https://help.ea.com/en/contact-us/ask and log in with your Origin name and password.

    2. Where it says: ’What Can We Help you With’, type in ‘GAME NAME’

    3. Click Find Solutions

    4. Select "Your problem,eg accounts" from the drop-down list and also select your platform from the list.

    5. Click: Find Solutions

    6. Scroll down a little and on the lower right hand side, Click "I Still need Help"

     

    Picture to help you understand better,  https://help.ea.com/article/welcome-to-the-new-and-improved-ea-help-center

    If live chat is gray, change your country to US and make sure you're on US Business hours. It might also gray because they're very busy. Try later.


    The Window Will Open...
    You’ll now see the currently available contact options(Depending on your game). These may vary depending on your geographical location and the time of day. Phone or Live Chat are the best options.

    For customers in North America:

    • Select "Call me."
    • Enter your phone number.
    • Select "Submit."

    For Customers outside of North America:

    • Go to the "choose a contact method" section
    • Contact us using the telephone number provided within the listed opening hours

    Please be aware that it is likely that the agent you speak to will need to confirm your personal informations on this account.

     

     

    Hope this helps
    -------------------------------------------------------------------------------------｡ Cheers ｡---------------------------------------------------------------------------------------
    ► ✔ Please don't forget to resolve your question if this helps as it could help others & all . Click XP for my effort in helping! ◄

    ***Please note...I do not work for EA/Origin. Questions belong in the forums,Solution is like medicine,same medicine/solution may not work on same problem.I'm helping you because I'm also a victim of EA for releasing their half baked products to us,gamers.

    I don't answer questions via PM.  AHQ is "Player-to-Player" technical self-help forum

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