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Anonymous's avatar
Anonymous
10 years ago
Solved

Ps4 can't launch multiplayer

When I get to the battlefield hardline menu, I go to click on multiplayer when I'm stopped by this message that reads,"you have lost your connection to PSNsm and thus lost your connection to the ea server. You will be unable to access any online features until you sign in to PSNsm and the ea servers again." Idk what's wrong I have PSN full 1 yr subscription I also ran a connection test and I'm connected to the network.
The problem also occurs when I click on premium or store. Please help Dice/Visceral.
Thanks, tristan. But
  • Anonymous's avatar
    Anonymous
    10 years ago
    "Go to ps4 in Configurations- Initialization - restore configurations standard.

    I Have done this and now I can Play Multiplayer."

    ^-- this worked for me.

5 Replies

  • Anonymous's avatar
    Anonymous
    10 years ago

    have you fixed your problem yet?

  • Anonymous's avatar
    Anonymous
    10 years ago

    I'm also running into this error, already did contact ea support, they told me to run through usual troubleshoots but nothing helped so far. I also did a UO Trace with the ea ip, but there was nothing wrong with it. Last thing they told me is to try and log in with a friend's console on which I should make a temporary account with the same details as on my ps4. But tbh, by now I'm done. Paying 65€ for a game, you might think there should be no major problems, where you have to put this much effort into in order to resolve the issues. It should just work, like all other games do, without having to disturb your friends by occupying their consoles... After finishing the campaign 2 days ago, my BFH copy is now dusting while I continue playing bf4...

  • Anonymous's avatar
    Anonymous
    10 years ago
    "Go to ps4 in Configurations- Initialization - restore configurations standard.

    I Have done this and now I can Play Multiplayer."

    ^-- this worked for me.

  • I tried that and I got nothing, still can't launch multiplayer game with friends or an invited from a friend, stays in menu doing nothing, so I can't launch the game at all.