Forum Discussion

Anonymous

9 years ago

SolvedApproved

PS4 Codex bug?

Hello,
I recently platinumed the game on PS4 but the codex entries for the the campaign are not registering that I completed them and cannot be read under the soldier/codex tab. If I go to the campaign screen it says I completed everything. Is this able to be fixed?

battlefield 1

Anonymous
9 years ago
Approved
Update: I deleted the game from PS4 and reinstalled it and it worked.

3 Replies

EA_Archi
EA Staff (Retired)
9 years ago
Hello @Nazzrobe

Can you try to power cycle (to do this, you will need to turn it off and disconnect from power supply for a few minutes and turn it on again) your console? Let me know if this will fix your issue.

Cheers,

Archi
Anonymous
9 years ago
Approved
Unfortunately this did not work. I did get a hold of customer service on the phone a few days ago and we tried to do a safe restart on the ps4 as well. I actually ended up losing my campaign progress and had to use an earlier PS4 uploaded save to have my campaign progress restored. I was hoping I can bring this to EA's attention if this is a bug (affecting other people) and can be patched at a later update. I appreciate the response and effort to correct this. I know I can read the codex's online but my OCD in me likes to read everything I collect in game, lol. Otherwise this game rocks and I can't wait for more armies to play as in the future.
Anonymous
9 years ago
Approved
Update: I deleted the game from PS4 and reinstalled it and it worked.