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Kett_46's avatar
Kett_46
Seasoned Rookie
12 years ago
Solved

[PS4] PlayStation 4 and Origin Account Linking Issue

How do I link my existing Origin account from my pc to my PlayStation 4?
  • Try this:

    Step 1 - Go to www.ea.com
    Step 2 - Click on 'Login' in the upper right corner, if you are already logged in, log out.
    Step 3 - Now the login form pops up, ignore the textfields and click the PSN button below
    Step 4 - A new window pops up that allows you to login with your PSN account.
    Step 5 - Now that the EA Server knows that you are the owner of this PSN account and if you already have an EA account you can now login to connect both accounts. In case you don't have an EA/Origin account yet, simply click the link on the right side to create one.


    If you still can't get it to connect speak with a game advisor here who can manually connect them:
    1 Click on the following link: https://help.ea.com/contact-us
    2 Make sure you are logged in (top right corner)
    3 Click on the blue button "Contact a Game Advisor"
    4 Enter the name of your game or product (or "Origin" for account-related issues) and click "Find Solutions"
    5 Select the type of issue and the platform you play on, and click on "Find Solutions".
    6 Click on the blue button "I still need help" if the FAQ articles do not apply to your situation.
    7 Select a contact option. Note that you may get different contact options depending on your country.

    I recommend that you use the telephone option and the “call me” option so you don't have to stay on hold for a long time (call back feature available to North America only).

24 Replies

  • Anonymous's avatar
    Anonymous
    8 years ago
    My accounts do not automatically link. My email from my PSN and my EA\Origin account are the same. I try loading an EA game and says “This account does not meet the minium requirements” and “You need to make an EA account to acess online features.” My EA account and my PSN account has never been linked before.
  • Hey @xResistance_qbv,

    could you try to log out of any EA website on your browser, then log in on the EA help page and choose to log in with PSN? If that option doesn't appear, try to use an incognito window.

    This way you can double check if you have any linked account. 

    If your accounts aren't linked and you get a message that it doesn't meet the minimum requirements, make sure the PSN account social settings don't have any restrictions and you have an active PSPlus membership.

  • All I did was go on WWW on my PlayStation 4 and went on EA, logged in and on my profile it said "CONNECTED ACCOUNTS... PSN"

  • cofmann's avatar
    cofmann
    Icon for DICE Team rankDICE Team
    5 years ago
    I'm closing this thread to stop it being necroed.

    If you have any issues with Battlefield 4 please make a new topic about the issues you are having and what kind of steps you have tried to solve it.

    /Atic

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