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left4jed3's avatar
12 years ago
Solved

Randomly Disconnects from Xbox Live when playing battlefield

Hi,

At random moments I disconnect from Xbox Live then immediately reconnect. This kicks me out of parties and when I reconnect I can no longer hear anyone else in the party unless I restart my Xbox. I have only ever noticed it when playing on Battlefield.

When I test Network Connection I get the message "Everything is good. Your Console is connected to the internet"

When I test multiplayer Connection I get the message "Everything is good. There are no problems with your connection for multiplayer"

Detailed Network Statistics "Download Speed - 81.89Mbps Upload Speed - 11.97Mbps Packet loss 0% MTU-1480 Latency 166ms and Wireless Strength 77%"

NAT Type: Open

ISP - Virgin

UPnP - Enabled

I have set up a static IP and Port forwarding for 88 UDP, 3074 TCP and UDP, 53 TCP and UDP and 80 TCP. This was required in order to open my NAT.

I also have no problems with any other devices on the network.

My xbox is connected wireless to the 5g band from the router. But the same problem occurs with the 2g band.

I live in North East England if that is needed.

My router is the Super Hub 2 from Virgin Media - Software Version - "V1.01.29" Hardware Version - 3.11.

No error codes. I am usually not aware that I have disconnected unless I am in the middle of a game. Everyone in the party just goes quiet I get no notifications.

One other thing that I've noticed that isn't a major problem but it is slightly annoying: Some assignments that I have unlocked keep appearing at the end of games. I'm not entirely sure but I think that the majority of the assignments that reappear are the assignments that I tracked on battlelog.

Thanks in advance.

  • This sounds more like an Xbox Live issue than a EA one. I adise you to contact a Microsoft Xbox Support agent here so they can get to the bottom of this: http://support.xbox.com/en-US/contact-us


    1) Select the type of issue you're having
    2) Specify the type of issue
    3) Choose a method of contact

    As for the assignments, this is a known bug/glitch that may be addressed in a future update. I belive it is fixed in the Community Test Enviorment already, but hasn't been implimetned in to the normal version of the game yet. I don't belive because you tracked the assignments that will make them keep poping up at the end of a game.


    Sorry for any inconveniences.

    ▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂

    - Apollo v7 | Did I help you out? Reward me with XP! If I solved your question please hit "Accept as Solution".

1 Reply

  • This sounds more like an Xbox Live issue than a EA one. I adise you to contact a Microsoft Xbox Support agent here so they can get to the bottom of this: http://support.xbox.com/en-US/contact-us


    1) Select the type of issue you're having
    2) Specify the type of issue
    3) Choose a method of contact

    As for the assignments, this is a known bug/glitch that may be addressed in a future update. I belive it is fixed in the Community Test Enviorment already, but hasn't been implimetned in to the normal version of the game yet. I don't belive because you tracked the assignments that will make them keep poping up at the end of a game.


    Sorry for any inconveniences.

    ▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂▂

    - Apollo v7 | Did I help you out? Reward me with XP! If I solved your question please hit "Accept as Solution".

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