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BeerGogglesFTW's avatar
BeerGogglesFTW
11 years ago

Razer Synapse (?) crashing BF4 on when it starts to load...

Was going to play yesterday on my desktop for the first time in awhile... crashing as soon as BF4 first loads. First I deleted my BF4 Documents folder, to reset the settings. Then I disabled my OS...
battlefield 4
ragnarok013's avatar
ragnarok013
Hero+
11 years ago
Definitely uninstall Razer surround and see if that helps. My system was acting strangely with razer surround, I uninstalled it and now it's fine despite still running Synapse.
BeerGogglesFTW's avatar
BeerGogglesFTW
11 years ago

Was not Razer surround causing the issue.

As other have pointed out, as soon as the Razer Synapse program wanted to start tracking my mouse movements (stats and heatmaps) ... BF4 has been crashing.

I've been told to disable "Stats and Heatmaps" but it was never enabled to begin with. (Even tried enabling it, just so I could then disable it. No luck.)

Glad I'm not alone though.

  • Carbonic's avatar
    Carbonic
    Hero+
    11 years ago

    My BF4 has crashed as well without stats & heatmaps being enabled in Synapse. I can only recommend reporting the bug using the "Razer Synapse 2.0 Feedback bug report" feature. I can from personal experience say that Razer takes those report serious.

  • thesis87's avatar
    thesis87
    11 years ago

    uninstall razer synapse

    • Anonymous's avatar
      Anonymous
      11 years ago
      do'nt need to uninstall you just close all services synapse when using BF4 and then works perfectly when I use other games it reactivated. I tried initially to freeze it with the booster closing the driver in memory but from the same problems then you just close it.

       

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