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Anonymous's avatar
Anonymous
9 years ago

Re: All campaign progress erased

Nope I haven't changed anything on my account for months (when I only changed my name and avatar). Everything was here the day before and now for some reason it's all gone

2 Replies

  • iluminatethesky's avatar
    iluminatethesky
    Legend
    9 years ago
    Hey @Ragnarsson1892,

    Sorry to hear you're still having this issue.

    If you'd like, you may get in contact with an EA Advisor via Live Chat, and they will be able to help you with this.

    You can contact them here:

    https://help.ea.com/en/contact-us/

    Hope this issue gets resolved for you, sorry for any frustration.

    Keep us posted.

    Thanks 🙂
  • ietxmmyrus's avatar
    ietxmmyrus
    Icon for EA Staff rankEA Staff
    9 years ago

    Hey @Ragnarsson1892,

    sorry to hear that - as mentioned earlier in this thread, your campaign progress is saved locally on your hard drive. You can backup the "Battlefield 1" folder in your settings to your desktop and see if you can download data from the cloud. Unfortunately, even an EA Advisor has no means of restoring your save file - turning on the cloud save comes in handy.

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