Re: "An unknown error occurred. Error code: 1" Since Dec. 1, 2023
another day, no fix. STILL cant access some of our rented community servers
Forum Discussion
31 Replies
- @MobiTigger Absolutely do ask for a refund for the duration of downtime. It's the only thing they would understand
@CRINGEFIELD_2O42 TBH: tho i feel and understand the frustration ( i am frustrated with the situation as well ) i dont like the agressive undertone, that comes with this thread. This is a 7 year old game and tho we pay for renting the servers, there is no fokus on this game anymore and that is kinda relatable. i prefer to just give a daily notice on my situations and patiently wait for solutions. sometimes, things take a while
Thank you!
We will updating here once a day with the status.
Hold on, hold on. What should be the tone towards a company that consistently sells its services, demanding a rather high price, but fails to fulfill the agreement? I don't care if it's been a year or 2,3 or 7 years. You sell a service, take responsibility for it. That's how business works among adults. No one here is asking for game development, introducing modern modifications, or adapting it to current hardware levels. No one is asking for anything new. The only thing everyone is asking for here is to honor the agreement. You took the money, so take responsibility for your service.
Its just a question of decency and respect. No matter what
EA_LeeuwCommunity Manager
Hi everyone,
Apologies for the late reply, but we can indeed confirm that this issue is again being looked into.
Thank you for creating a thread about it.
Thnx! Hope for quick fix
Thank you!
Thank you very much! We are hoping for a quick solution
EA is really doing something now, because you can't connect in the game.
At such an unexpected time, there was server maintenance a long time ago...my screenshot, 2023-12-07 14:50 (UTC), PC platform (EU)
I just succeeded to get into our server, hope it will last.
Recent restart of BF1 server 10 minutes ago did not solve the problem, some server could be reached but at limit again, all remaining empty EU server getting again errorcode1 ☹️
The error was "fixed" by restarting the servers and guess what after few minutes is back.We had 2 servers running,now none,thanks ea,your employees are great.
- Problem is still persisting though.
They never answered my question. I ask again - when will the problem be solved?
Still problems indeed
@4elabaka86 wrote:They never answered my question. I ask again - when will the problem be solved?
They won't fix it
- @CRINGEFIELD_2O42 You don't need this. We need to work normally and that’s it.
- @CRINGEFIELD_2O42 We need to keep this topic hot, and need people to keep complaining, only way to keep em moving
I completely agree with you, the problem has been going on for several days. I thought I was the only one with such a problem, Thanks for the up-to-date information
It's still the same. Please fix this issue!
When can we expect an update? Just saying you're looking into it AFTER more than a week of players barely being able to play on European servers is distasteful, to say the least..
so......when will you fix it????
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