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Re: Banned !!!!

What am I supposed to do when punkbuster support does not provide me a solution?

Punkbuster is outsourcing of Ea games, get money from Ea....

I want one solution for this false positive : VIOLATION(GAMEHACK) 81570

Ea games knows this problem of massive ban?

2 Replies

  • Anonymous's avatar
    Anonymous
    11 years ago

    Of course punkbuster is a third party program, but it should be in EA's interest, that players who were unfairly banned, can play the game they paid for again.

    Instead of constantly closing threads about this issue on battlelog or here, I would appreciate, if EA would at least try to make Evenbalance consider false positives in this ban wave and investigate this obviously technical issue properly.

    During the last ban wave of false positives, EA officialy talked about "our partners at EvenBalance". That doesn't sound like a relation where EA has no influence about Evenbalances actions.

    Pointing us to Evenbalance is useless, because they can't use their support ticket system properly as they just answer with copy-paste-messages.

  • Anonymous's avatar
    Anonymous
    11 years ago

    I will be closing/locking this thread at this point, as the question has been long answered.

    If you are banned, follow the below steps:

    If you were banned by PunkBuster, see this page and do every step, if you wish anything do be done against your ban: http://help.ea.com/en/article/punkbuster-bans-and-violations/ .

    If you were banned by GGC-Stream.NET, see this page and do every step, if you wish anything do be done against your ban: http://help.ea.com/en/article/i-was-banned-from-servers-by-ggc-stream-how-do-i-get-unbanned/ .

    If by any chance you were banned by FairFight as well, see this page and do every step, if you wish anything do be done against your ban: http://help.ea.com/en/article/battlefield-4-ban-codes-issued-by-fairfight/ .

    If by any chance EA banned your account for breaking the rules, see this page and do every step, if you wish anything do be done against your ban: http://help.ea.com/en/article/information-about-banned-or-suspended-accounts/ .

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