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2 Replies

  • Syrelix2's avatar
    Syrelix2
    4 years ago

    Great. It took them 10 days of "investigating" to find out that I am guilty of who knows what after all and they didn't lift my ban even though the Origin employee assured me they would. They didn't give me any clue as to what rule specifically I allegedly violated and just gave me a standardized response email even though I EXPLICITLY asked them many times to tell me the reason.

    My friend gave me access to his account and I am playing BF4 without any problem on it, but we can never play the game together now since we only have one account that works. 
    I can't buy the game again for cheap because the sale is over and I don't see why I should buy the same game for the third time when I already bought it 2 times.

    I am super frustrated with this level of disregard for their customers.
    Is it against the TOS to pay with the Paysafecard of a friend? I really need to know. 
    Any ideas or am I just effed? 

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Sorry to say @Syrelix2 but if our TOS team has denied your appeal then there is nothing that we can do on AHQ to change this.


    Darko 

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