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9 Replies

  • Anonymous's avatar
    Anonymous
    9 years ago
    I brought a xbox one just to play battlefield one online and it just says connecting when I go onto multiplayer please help me.
  • apollov7's avatar
    apollov7
    Seasoned Ace
    9 years ago

    Hey @alliwantisonline,

    Try clearing the Xbox One's system cache by holding the power button down until the power brick's light turns to orange. This is called a "Hard Reboot" and will clear the console's cache. If that doesn't work, try this on your Xbox One:

    • Clear your Alternate Mac Address: Go to Settings > Network Settings > Advanced Settings > Alternate Mac Address > Clear & Restart

    Thank you,

    aqpv

  • @alliwantisonline You need membership for Xbox one , is called Xbox gold . To play any online games on you XBOX you need membership to do so , privileges to play online with Microsoft.

    Best regards!

    Manny

    --------------- Please make sure to Accept Solutions and give XP if I provided you with assistance.

  • EA_Archi's avatar
    EA_Archi
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    9 years ago

    Hello @alliwantisonline 

    I am really sorry for those connection issues in the game. In case you are still unable to play the game, check this article here on the most common connection issues with Xbox One console. Keep us posted on your progress.

    Cheers,

    Archi

  • INicexixI's avatar
    INicexixI
    5 years ago

    Hey @iroxairday45yt 

     On witch plattform you playing on?


    I do not working for EA, If answer was good please Grant XP or accept as Solution! Tag me if you need help!

    Thanks for using EA Answer HQ!

  • EA_Rtas's avatar
    EA_Rtas
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @iroxairday45yt Hey there! We did have some server issues, can you confirm if you're still unable to connect to Multiplayer?

    Edit - As the Server issues have been resolved I'm going to go ahead and close this thread.

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