Forum Discussion
9 Replies
- Anonymous9 years agoI brought a xbox one just to play battlefield one online and it just says connecting when I go onto multiplayer please help me.
- apollov79 years agoSeasoned Ace
Hey @alliwantisonline,
Try clearing the Xbox One's system cache by holding the power button down until the power brick's light turns to orange. This is called a "Hard Reboot" and will clear the console's cache. If that doesn't work, try this on your Xbox One:
- Clear your Alternate Mac Address: Go to Settings > Network Settings > Advanced Settings > Alternate Mac Address > Clear & Restart
Thank you,
aqpv
@alliwantisonline You need membership for Xbox one , is called Xbox gold . To play any online games on you XBOX you need membership to do so , privileges to play online with Microsoft.
Best regards!
Manny
--------------- Please make sure to Accept Solutions and give XP if I provided you with assistance.
- EA_Archi9 years ago
EA Staff (Retired)
Hello @alliwantisonline
I am really sorry for those connection issues in the game. In case you are still unable to play the game, check this article here on the most common connection issues with Xbox One console. Keep us posted on your progress.
Cheers,
Archi
- @apollov7 thaaaaank yoooou!
- @apollov7 Thank you this worked for my system and now i love playing multi. thank you!
Mine didn’t work
Hey @iroxairday45yt
On witch plattform you playing on?
I do not working for EA, If answer was good please Grant XP or accept as Solution! Tag me if you need help!
Thanks for using EA Answer HQ!- EA_Rtas5 years ago
Community Manager
@iroxairday45yt Hey there! We did have some server issues, can you confirm if you're still unable to connect to Multiplayer?
Edit - As the Server issues have been resolved I'm going to go ahead and close this thread.
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