Forum Discussion
14 Replies
- EA_Leeuw4 years ago
Community Manager
Hey all (tagging for extra visibility: @JRMBelgiumTwitch @H31NZ666 @Clododecompete @philsaint23 @TJAW65) and others who are experiencing this issue in recent weeks.
The teams are still investigating the issue regarding the server performance reports. To assist the teams, I would like to request something from you, if possible.
Would it be possible for you guys to enable the in-game Network Performance Graph (Options > Gameplay > Advanced > Network Performance Graph) and play some rounds on community servers & official DICE servers and let me know (post here in the thread) what your observations are?
If it's possible for you; please post a screenshot (or a YT video) of the moment you see the server performance warning/error (etc.) message on-screen, with the Network Performance Graph enabled & also the server name(s) or IDs of the server(s) you were playing on. A server ID will be most helpful, as a server name (especially of community servers) can change over time.
(To see a server ID of community servers, you have to disable 'Player-Created content'. This can be found in the Settings - Gameplay - Basic section.)
I am looking forward to your posts & thanks in advance for assisting us with the investigation!
This was on the AMG 2 server.
all 3 screenshots from Alliance Multi Gaming 2 (AMG2), server number 7336803820062
this was on a official dice server
This was on Official Dice Server: [DICE] Official - CQ - EU - #11547019
- EA_Leeuw4 years ago
Community Manager
@H31NZ666, thanks a million. Passed on the examples to the team.
If others have more examples as well, that would be great and very, very much appreciated! Screenshot taken on official DICE server ( so not community ).
And another one. I really hope you have proof enough and that it's clear this needs to get fixed.
Today on official server
Getting extreme fps drops on rtx 3070, no issues in other games... Could this be related to server performance issues? But networkgraph doesn't show currently any lag, or packet loss, or srv tick issues...
- @ALE3DiS No. Server performance can't make your FPS drop, even when rubberbanding like crazy. You are most likely having a client issue.
- EA_Leeuw4 years ago
Community Manager
@JRMBelgiumTwitch @H31NZ666, thanks a lot guys. I appreciate it very much! I indeed think that I have enough screenshots for now.
However, I miss the server names/numbers that were requested as well. Do you think you can still see these if you look in the Recent Server tab in-game?Edit: we have that info as well thanks to the network graph!
Hopefully, I have more info soon.
- EA_Leeuw4 years ago
Community Manager
Hey all,
A little update from my side.
The Battlefield teams have indeed found some potential server problems on some servers that could cause the issues that you were experiencing. Over the past few days, the teams were able to identify and fix these issues, which should have resulted in overall better server performance across the board. However, the teams keep working on identifying potential bad servers & fixing these as soon as possible.
If you have more reports, feel free to add them to the thread with the Network Graph enabled.
Cheers, all.
- @EA_Leeuw Thank you for the folluw-up and the fast replies. Nice to see that you and EA still care enough to help the BF1 community enjoy the game a bit more.
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