Re: Battlefield 4 High Ping for no reason PC

This didn't work it made my made my upload and download speed 0%. On My PS3 the internet stopped working completely and it did not make BF4 on my work at all it stopped all the interent. Only once I enabled UPnP on my router settings it started working again. I'm still getting 999 ping in BF4 PC. Any ideas EA?

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@MorningTimeCloud wrote:

@XDarkstar616 Try this on your internet modem / router and let me know if this solved your issue. It helped my internet connection at home a lot.

1) Log into your modem / router
2) Turn OFF UPNP.
3) Turn off PC UPnP Service
4) Press: Windows-button a window should pop up. Write: services.msc then press enter.
5) In the list of services, scroll down to UPnP Device Host click it and press Stop service. Now do the same thing but with the service & SSDP Discovery
6) Exit the window and go to control panel > Network and Internet > Network and Sharing Centre > Change advanced sharing settings under network discovery, select to turn off network discovery then Save your changes

Please also enable the following online ports on your connection:
TCP: 53, 88, 3074
UDP: 53, 88, 3074
For specific instructions on how to open your ports, please visit http://www.portforward.com/ or contact your router manufacturer.

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Did a post solve your question? Click Accept as Solution & Award with XP!
PM me with game related issues only. Account issues? http://help.ea.com/

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Interesting, that solves most peoples problems @XDarkstar616 Try doing a factory reset of your router.

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Did a post solve your question? Click Accept as Solution & Award with XP!
PM me with game related issues only. Account issues? http://help.ea.com/

Hello,

  I am having the exact same issue, I tried opening ports using portforward.com modifying my cisco router connected to my modem.

Unfortunately, my issue has not been fixed, no matter what I do. This happens on all Battlefield games (BF4, BF Bad Company 2, BFPlay4Free). However Titanfall, Left4Dead, CS, CS:GO, Far Cry 3 multiplayer works fine. What is it about battlefield multiplayer that's so different from other games?!?

Please help.

This has happened to me also. Exactly the same thing, I have been playing this game for a year straight nearly every day and no problems then all of a sudden I can't get into a single game without being kicked for 500+ ping! In the sever browser it tells me I have a good ping of 80 - 90, then as soon as the game starts the ping jumps up to 500+ and I get kicked. Also all other games on the same PC and on all other devices work fine in my house. We need a solid fix, the only part of this game I continue to play is the online multiplayer aspect but now I can't play it anymore,  and I havn't even been able to play final stand once

Please Try the following below.

• Open Up Notepad or Wordpad
• Now Copy the following Segment in the below after the ---------- lines.

----------------------------------------------------------------------------------------------------------------------------------------------

@ECHO ****************************************************

@ECHO ** Packet Loss Tester Script by Solidus1983 **

@ECHO ** **

@ECHO ** (Results will be on your desktop under EADIAG) **

@ECHO ** **

@ECHO ** Please Post Results in to your ticket to aid **

@ECHO ** EA game advisors to help resolve the issue. **

@ECHO ** **

@ECHO ****************************************************

@ECHO Making EADIAG Directory on Desktop

@cd %userprofile%\Desktop\

@md EADIAG

@ECHO Now Running TraceRT to EA SERVERS please wait !

@tracert easo.ea.com > %userprofile%\Desktop\EADIAG\ea_trace.txt

@ECHO Now Running Ping to EA SERVERS please wait !

@ping easo.ea.com > %userprofile%\Desktop\EADIAG\ea_ping.txt

@ECHO Now Running Pathping to EA SERVERS please wait! This will take a while to complete

@pathping 159.153.234.54 > %userprofile%\Desktop\EADIAG\ea_pathping.txt

@ECHO EA NETWORK DIAG COMPLETED.

@ECHO Now testing Google Network

@ECHO Now Running TraceRT to Google please wait !

@tracert google.com > %userprofile%\Desktop\EADIAG\google_trace.txt

@ECHO Now Running Ping to Google please wait !

@ping google.com > %userprofile%\Desktop\EADIAG\google_ping.txt

@ECHO Now Running Pathping to our server please wait! This will take a while to complete

@pathping 173.194.41.131 > %userprofile%\Desktop\EADIAG\google_pathping.txt

@ECHO GOOGLE NETWORK DIAG COMPLETED.

@ECHO Now testing Plusnet Network

@ECHO Now Running TraceRT to Google please wait !

@tracert plus.net > %userprofile%\Desktop\EADIAG\plusnet_trace.txt

@pause

@exit
------------------------------------------------------------------------------------------------------------------------------------------------

• Now save the file as packetloss.cmd making sure that you select all files in the filetype drop down
• Now run packetloss.cmd and let it finish it can take a while
• Now upload the results to somewhere like pastebin or another online storage site and send a PM to me, you can find the results in the EADAIG directory on your desktop

I will then have a look and let you know if your suffering from packetloss which can also increase the Latency of your connection.

If you are suffering from packetloss, depending on where it is you might be instructed to contact your ISP.


Also run a speedtest from http://www.thinkbroadband.com/speedtest.html
fill in the info and run the test the copy and paste the results in the thread.

If you have a static IP you can also use http://www.thinkbroadband.com/ping.html and create a graph to which will constantly monitor your connection for high latency and packetloss at the same time without the need of your computer being on, then place them results also into this thread.


On both of these test you can use the BBCode or HTML formatted version of the results to paste in these forums.


If this helps please mark as solution and award XP to them that helped solve the issue.

im having the same problem and this does not work, i have not seen it work once in any thread its been posted to

run cmd as admin

type ping -n 500 battlelog.com         

after -n 500 you can paste server ip address  

press enter

post results

always is reason for high ping !

Hi,

After I recently got issues with my ping I tried many different suggestions to fix it with no success.

my ping to google.com is usually 16ms and now stands on 25ms.

I would appreciate if someone can have a look for my ping results:

C:\Windows\System32>ping -n 500 battlelog.com

[removed top lines]

Reply from 54.192.202.100: bytes=32 time=156ms TTL=53
Reply from 54.192.202.100: bytes=32 time=167ms TTL=53
Reply from 54.192.202.100: bytes=32 time=167ms TTL=53
Request timed out.
Reply from 54.192.202.100: bytes=32 time=162ms TTL=53
Reply from 54.192.202.100: bytes=32 time=178ms TTL=53
Reply from 54.192.202.100: bytes=32 time=169ms TTL=53
Reply from 54.192.202.100: bytes=32 time=179ms TTL=53
Reply from 54.192.202.100: bytes=32 time=172ms TTL=53
Reply from 54.192.202.100: bytes=32 time=158ms TTL=53
Reply from 54.192.202.100: bytes=32 time=177ms TTL=53
Reply from 54.192.202.100: bytes=32 time=143ms TTL=53
Reply from 54.192.202.100: bytes=32 time=168ms TTL=53
Reply from 54.192.202.100: bytes=32 time=173ms TTL=53
Reply from 54.192.202.100: bytes=32 time=168ms TTL=53
Reply from 54.192.202.100: bytes=32 time=174ms TTL=53
Reply from 54.192.202.100: bytes=32 time=146ms TTL=53
Reply from 54.192.202.100: bytes=32 time=168ms TTL=53
Reply from 54.192.202.100: bytes=32 time=178ms TTL=53
Reply from 54.192.202.100: bytes=32 time=163ms TTL=53
Reply from 54.192.202.100: bytes=32 time=154ms TTL=53
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Reply from 54.192.202.100: bytes=32 time=164ms TTL=53
Reply from 54.192.202.100: bytes=32 time=177ms TTL=53
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Reply from 54.192.202.100: bytes=32 time=156ms TTL=53
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Reply from 54.192.202.100: bytes=32 time=168ms TTL=53
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Reply from 54.192.202.100: bytes=32 time=176ms TTL=53
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Reply from 54.192.202.100: bytes=32 time=174ms TTL=53
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Reply from 54.192.202.100: bytes=32 time=172ms TTL=53
Reply from 54.192.202.100: bytes=32 time=154ms TTL=53
Reply from 54.192.202.100: bytes=32 time=168ms TTL=53
Reply from 54.192.202.100: bytes=32 time=172ms TTL=53
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Reply from 54.192.202.100: bytes=32 time=174ms TTL=53
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Reply from 54.192.202.100: bytes=32 time=145ms TTL=53
Reply from 54.192.202.100: bytes=32 time=177ms TTL=53
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Reply from 54.192.202.100: bytes=32 time=158ms TTL=53
Reply from 54.192.202.100: bytes=32 time=170ms TTL=53
Reply from 54.192.202.100: bytes=32 time=185ms TTL=53
Request timed out.
Reply from 54.192.202.100: bytes=32 time=166ms TTL=53
Reply from 54.192.202.100: bytes=32 time=147ms TTL=53
Reply from 54.192.202.100: bytes=32 time=177ms TTL=53
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Reply from 54.192.202.100: bytes=32 time=176ms TTL=53
Reply from 54.192.202.100: bytes=32 time=155ms TTL=53
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Reply from 54.192.202.100: bytes=32 time=176ms TTL=53
Reply from 54.192.202.100: bytes=32 time=155ms TTL=53
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Reply from 54.192.202.100: bytes=32 time=168ms TTL=53
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Reply from 54.192.202.100: bytes=32 time=180ms TTL=53
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Reply from 54.192.202.100: bytes=32 time=179ms TTL=53
Reply from 54.192.202.100: bytes=32 time=143ms TTL=53
Reply from 54.192.202.100: bytes=32 time=166ms TTL=53
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Reply from 54.192.202.100: bytes=32 time=169ms TTL=53
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Reply from 54.192.202.100: bytes=32 time=171ms TTL=53
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Reply from 54.192.202.100: bytes=32 time=182ms TTL=53
Reply from 54.192.202.100: bytes=32 time=147ms TTL=53
Reply from 54.192.202.100: bytes=32 time=165ms TTL=53
Reply from 54.192.202.100: bytes=32 time=185ms TTL=53
Reply from 54.192.202.100: bytes=32 time=177ms TTL=53
Reply from 54.192.202.100: bytes=32 time=161ms TTL=53
Reply from 54.192.202.100: bytes=32 time=159ms TTL=53
Request timed out.
Reply from 54.192.202.100: bytes=32 time=142ms TTL=53
Reply from 54.192.202.100: bytes=32 time=169ms TTL=53
Reply from 54.192.202.100: bytes=32 time=173ms TTL=53
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Reply from 54.192.202.100: bytes=32 time=170ms TTL=53
Reply from 54.192.202.100: bytes=32 time=165ms TTL=53
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Reply from 54.192.202.100: bytes=32 time=176ms TTL=53
Reply from 54.192.202.100: bytes=32 time=168ms TTL=53
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Reply from 54.192.202.100: bytes=32 time=165ms TTL=53
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Reply from 54.192.202.100: bytes=32 time=157ms TTL=53
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Reply from 54.192.202.100: bytes=32 time=174ms TTL=53
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Reply from 54.192.202.100: bytes=32 time=166ms TTL=53
Reply from 54.192.202.100: bytes=32 time=170ms TTL=53
Reply from 54.192.202.100: bytes=32 time=176ms TTL=53
Reply from 54.192.202.100: bytes=32 time=157ms TTL=53
Reply from 54.192.202.100: bytes=32 time=178ms TTL=53
Reply from 54.192.202.100: bytes=32 time=151ms TTL=53
Reply from 54.192.202.100: bytes=32 time=169ms TTL=53
Reply from 54.192.202.100: bytes=32 time=151ms TTL=53
Reply from 54.192.202.100: bytes=32 time=156ms TTL=53
Reply from 54.192.202.100: bytes=32 time=172ms TTL=53
Reply from 54.192.202.100: bytes=32 time=164ms TTL=53
Reply from 54.192.202.100: bytes=32 time=166ms TTL=53
Reply from 54.192.202.100: bytes=32 time=152ms TTL=53
Reply from 54.192.202.100: bytes=32 time=170ms TTL=53
Reply from 54.192.202.100: bytes=32 time=177ms TTL=53
Reply from 54.192.202.100: bytes=32 time=140ms TTL=53
Reply from 54.192.202.100: bytes=32 time=173ms TTL=53
Reply from 54.192.202.100: bytes=32 time=180ms TTL=53
Reply from 54.192.202.100: bytes=32 time=164ms TTL=53
Reply from 54.192.202.100: bytes=32 time=164ms TTL=53
Request timed out.
Reply from 54.192.202.100: bytes=32 time=168ms TTL=53
Reply from 54.192.202.100: bytes=32 time=173ms TTL=53
Reply from 54.192.202.100: bytes=32 time=151ms TTL=53
Reply from 54.192.202.100: bytes=32 time=156ms TTL=53
Reply from 54.192.202.100: bytes=32 time=168ms TTL=53
Reply from 54.192.202.100: bytes=32 time=167ms TTL=53
Reply from 54.192.202.100: bytes=32 time=169ms TTL=53
Reply from 54.192.202.100: bytes=32 time=166ms TTL=53
Reply from 54.192.202.100: bytes=32 time=155ms TTL=53
Reply from 54.192.202.100: bytes=32 time=166ms TTL=53
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Reply from 54.192.202.100: bytes=32 time=144ms TTL=53
Reply from 54.192.202.100: bytes=32 time=180ms TTL=53
Reply from 54.192.202.100: bytes=32 time=174ms TTL=53
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Reply from 54.192.202.100: bytes=32 time=170ms TTL=53
Reply from 54.192.202.100: bytes=32 time=179ms TTL=53
Reply from 54.192.202.100: bytes=32 time=179ms TTL=53
Reply from 54.192.202.100: bytes=32 time=172ms TTL=53
Reply from 54.192.202.100: bytes=32 time=142ms TTL=53
Reply from 54.192.202.100: bytes=32 time=180ms TTL=53
Reply from 54.192.202.100: bytes=32 time=156ms TTL=53
Reply from 54.192.202.100: bytes=32 time=173ms TTL=53
Reply from 54.192.202.100: bytes=32 time=158ms TTL=53
Reply from 54.192.202.100: bytes=32 time=172ms TTL=53
Reply from 54.192.202.100: bytes=32 time=177ms TTL=53
Reply from 54.192.202.100: bytes=32 time=157ms TTL=53
Reply from 54.192.202.100: bytes=32 time=181ms TTL=53
Reply from 54.192.202.100: bytes=32 time=167ms TTL=53
Reply from 54.192.202.100: bytes=32 time=170ms TTL=53
Reply from 54.192.202.100: bytes=32 time=156ms TTL=53
Reply from 54.192.202.100: bytes=32 time=164ms TTL=53

Ping statistics for 54.192.202.100:
Packets: Sent = 500, Received = 494, Lost = 6 (1% loss),
Approximate round trip times in milli-seconds:
Minimum = 116ms, Maximum = 186ms, Average = 165ms

I would appreciate if someone can have a look for my ping results:

ping -n 500 battlelog.com

Reply from 54.192.202.100: bytes=32 time=179ms TTL=53
Reply from 54.192.202.100: bytes=32 time=167ms TTL=53
Reply from 54.192.202.100: bytes=32 time=179ms TTL=53
Reply from 54.192.202.100: bytes=32 time=157ms TTL=53
Reply from 54.192.202.100: bytes=32 time=172ms TTL=53
Reply from 54.192.202.100: bytes=32 time=129ms TTL=53
Reply from 54.192.202.100: bytes=32 time=166ms TTL=53
Reply from 54.192.202.100: bytes=32 time=183ms TTL=53
Reply from 54.192.202.100: bytes=32 time=181ms TTL=53
Reply from 54.192.202.100: bytes=32 time=161ms TTL=53
Reply from 54.192.202.100: bytes=32 time=165ms TTL=53
Reply from 54.192.202.100: bytes=32 time=186ms TTL=53
Reply from 54.192.202.100: bytes=32 time=179ms TTL=53
Reply from 54.192.202.100: bytes=32 time=161ms TTL=53
Reply from 54.192.202.100: bytes=32 time=171ms TTL=53
Reply from 54.192.202.100: bytes=32 time=175ms TTL=53
Reply from 54.192.202.100: bytes=32 time=170ms TTL=53
Reply from 54.192.202.100: bytes=32 time=170ms TTL=53
Reply from 54.192.202.100: bytes=32 time=170ms TTL=53
Reply from 54.192.202.100: bytes=32 time=179ms TTL=53
Reply from 54.192.202.100: bytes=32 time=179ms TTL=53
Reply from 54.192.202.100: bytes=32 time=172ms TTL=53
Reply from 54.192.202.100: bytes=32 time=142ms TTL=53
Reply from 54.192.202.100: bytes=32 time=180ms TTL=53
Reply from 54.192.202.100: bytes=32 time=156ms TTL=53
Reply from 54.192.202.100: bytes=32 time=173ms TTL=53
Reply from 54.192.202.100: bytes=32 time=158ms TTL=53
Reply from 54.192.202.100: bytes=32 time=172ms TTL=53
Reply from 54.192.202.100: bytes=32 time=177ms TTL=53
Reply from 54.192.202.100: bytes=32 time=157ms TTL=53
Reply from 54.192.202.100: bytes=32 time=181ms TTL=53
Reply from 54.192.202.100: bytes=32 time=167ms TTL=53
Reply from 54.192.202.100: bytes=32 time=170ms TTL=53
Reply from 54.192.202.100: bytes=32 time=156ms TTL=53
Reply from 54.192.202.100: bytes=32 time=164ms TTL=53

Ping statistics for 54.192.202.100:
Packets: Sent = 500, Received = 494, Lost = 6 (1% loss),
Approximate round trip times in milli-seconds:
Minimum = 116ms, Maximum = 186ms, Average = 165ms

Sorry for posting in this thread since it seems dead, but I've been having this problem since the past month and has made the game unplayable for me.

This is my ping result for battlelog.com

Reply from 54.239.162.181: bytes=32 time=556ms TTL=58
Reply from 54.239.162.181: bytes=32 time=572ms TTL=58
Reply from 54.239.162.181: bytes=32 time=610ms TTL=58
Reply from 54.239.162.181: bytes=32 time=509ms TTL=58
Reply from 54.239.162.181: bytes=32 time=637ms TTL=58
Reply from 54.239.162.181: bytes=32 time=577ms TTL=58
Reply from 54.239.162.181: bytes=32 time=638ms TTL=58
Reply from 54.239.162.181: bytes=32 time=427ms TTL=58
Reply from 54.239.162.181: bytes=32 time=404ms TTL=58
Reply from 54.239.162.181: bytes=32 time=521ms TTL=58
Reply from 54.239.162.181: bytes=32 time=533ms TTL=58
Reply from 54.239.162.181: bytes=32 time=652ms TTL=58
Reply from 54.239.162.181: bytes=32 time=658ms TTL=58
Reply from 54.239.162.181: bytes=32 time=642ms TTL=58
Reply from 54.239.162.181: bytes=32 time=387ms TTL=58
Reply from 54.239.162.181: bytes=32 time=615ms TTL=58
Reply from 54.239.162.181: bytes=32 time=552ms TTL=58
Reply from 54.239.162.181: bytes=32 time=552ms TTL=58
Reply from 54.239.162.181: bytes=32 time=550ms TTL=58
Reply from 54.239.162.181: bytes=32 time=553ms TTL=58
Request timed out.
Reply from 54.239.162.181: bytes=32 time=533ms TTL=58
Reply from 54.239.162.181: bytes=32 time=544ms TTL=58
Reply from 54.239.162.181: bytes=32 time=607ms TTL=58
Reply from 54.239.162.181: bytes=32 time=672ms TTL=58
Reply from 54.239.162.181: bytes=32 time=751ms TTL=58
Reply from 54.239.162.181: bytes=32 time=871ms TTL=58
Reply from 54.239.162.181: bytes=32 time=970ms TTL=58
Reply from 54.239.162.181: bytes=32 time=797ms TTL=58
Reply from 54.239.162.181: bytes=32 time=737ms TTL=58
Reply from 54.239.162.181: bytes=32 time=754ms TTL=58
Request timed out.
Reply from 54.239.162.181: bytes=32 time=435ms TTL=58
Reply from 54.239.162.181: bytes=32 time=459ms TTL=58
Reply from 54.239.162.181: bytes=32 time=649ms TTL=58
Reply from 54.239.162.181: bytes=32 time=629ms TTL=58
Reply from 54.239.162.181: bytes=32 time=695ms TTL=58
Reply from 54.239.162.181: bytes=32 time=704ms TTL=58
Reply from 54.239.162.181: bytes=32 time=706ms TTL=58
Reply from 54.239.162.181: bytes=32 time=697ms TTL=58
Reply from 54.239.162.181: bytes=32 time=718ms TTL=58
Reply from 54.239.162.181: bytes=32 time=715ms TTL=58
Reply from 54.239.162.181: bytes=32 time=748ms TTL=58
Reply from 54.239.162.181: bytes=32 time=733ms TTL=58
Reply from 54.239.162.181: bytes=32 time=720ms TTL=58
Reply from 54.239.162.181: bytes=32 time=436ms TTL=58
Reply from 54.239.162.181: bytes=32 time=671ms TTL=58
Reply from 54.239.162.181: bytes=32 time=721ms TTL=58
Reply from 54.239.162.181: bytes=32 time=597ms TTL=58
Reply from 54.239.162.181: bytes=32 time=328ms TTL=58
Reply from 54.239.162.181: bytes=32 time=561ms TTL=58
Request timed out.
Reply from 54.239.162.181: bytes=32 time=459ms TTL=58
Reply from 54.239.162.181: bytes=32 time=545ms TTL=58
Reply from 54.239.162.181: bytes=32 time=558ms TTL=58
Reply from 54.239.162.181: bytes=32 time=431ms TTL=58
Reply from 54.239.162.181: bytes=32 time=461ms TTL=58
Reply from 54.239.162.181: bytes=32 time=629ms TTL=58
Reply from 54.239.162.181: bytes=32 time=619ms TTL=58
Reply from 54.239.162.181: bytes=32 time=519ms TTL=58
Reply from 54.239.162.181: bytes=32 time=569ms TTL=58
Reply from 54.239.162.181: bytes=32 time=539ms TTL=58
Reply from 54.239.162.181: bytes=32 time=608ms TTL=58
Reply from 54.239.162.181: bytes=32 time=637ms TTL=58
Reply from 54.239.162.181: bytes=32 time=586ms TTL=58
Reply from 54.239.162.181: bytes=32 time=584ms TTL=58
Reply from 54.239.162.181: bytes=32 time=587ms TTL=58
Reply from 54.239.162.181: bytes=32 time=620ms TTL=58
Reply from 54.239.162.181: bytes=32 time=615ms TTL=58
Reply from 54.239.162.181: bytes=32 time=598ms TTL=58
Reply from 54.239.162.181: bytes=32 time=510ms TTL=58
Reply from 54.239.162.181: bytes=32 time=560ms TTL=58
Reply from 54.239.162.181: bytes=32 time=520ms TTL=58

I'm getting over 600+ ping on servers on which i used to get approx 90-100. 

No reply from any admin here is seriously getting on my nerves. EA needs to step up. Didnt dish out so much cash so I can put this game in my inventory.

Same issue here.... can't play online for more than a few minutes before getting kicked for high ping...

Hey so I have been facing this problem which some days I'm getting 130ms in HK servers and 150ms on EU (Germany) servers and a few days after I get 300ms on HK and 200 on EU servers automatically this happens both on BF1 as well as BF4 I don't know if it's my ISP or EA servers I have Uploaded the Packet Loss Tester Script result please let me know 

Hi @ovendawg ,

Please indicate if you will, what nearby large city you physically are based by?

Your reporting there is quite intriguing, as it looks like you are quickly connecting with British Telecom from your home address.

And from there it then goes further out, but then all to return back again to somewhere on British Telecom side.  Already with a considerable latency as result.

And then the packet hand-over from British Telecom to Plus.net appear to stall everything really...

Having a latency over 200 milliseconds end to end make the games unplayable honestly and also reason why you get kicked off, as you cause server lagging and bullet sponging.

Figuring out what causes that high latency to both HK and EU servers will be key to fix your issue here.

So first lets hear about your physical location and then we can see what servers makes most sense for you to target as priority. 

@CyberDyme 

I've got the same problem with ping started approximately month ago - usual ping to EU servers (mostly russian and german) was 60ms and now it's about 130-150. UOTrace results are in attach. Google tracerts are ok, ping is around 20-30ms. I'm located in Ukraine, Dnipro.