Forum Discussion

Anonymous's avatar
Anonymous
12 years ago
Approved

Re: Battlefield 4 product key invalid?

Do you still have the Battlefield 4 beta version on your PC? If so, please uninstall it and then try to install the game again.

5 Replies

  • DoinYerMom's avatar
    DoinYerMom
    Seasoned Newcomer
    12 years ago

    Unistalled it and still getting that product key is invalid.

  • Anonymous's avatar
    Anonymous
    12 years ago
    Approved

    Did you restart Origin before trying again? Sorry - meant to add in that step to my first post.

  • DoinYerMom's avatar
    DoinYerMom
    Seasoned Newcomer
    12 years ago

    Yep, still can't activate BF4 I feel like they need to activate my product code. 

  • Anonymous's avatar
    Anonymous
    12 years ago
    Approved

    Please follow these steps to contact a game advisor directly for more help. There’s nothing we can do on the forum to fix this for you.

    1. Click the link 
    https://help.ea.com/en/contact-us/ask and log in with your Origin name and password.

    2. Where it says: ’What Can We Help you With’, type in ‘Battlefield 4’ 

    3. Click Find Solutions

    4.  Select "Billing/Purchasing" from the drop-down list and also select your platform from the list.


    5.  Click: Find Solutions

    6.  Scroll down a little and on the lower right hand side, Click "I Still need Help" 

    The Window Will Open... 
    You’ll now see the available contact options, depending on your geographical location and the time of day. Phone or Live Chat are the best options. 
     

    Hope this helps.

  • DoinYerMom's avatar
    DoinYerMom
    Seasoned Newcomer
    12 years ago

    Thanks man much appreciated I was looking for this earlier today but got busy.