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Re: battlefield 4 stuck at "loading level" and game stuck at a blank screen.

For this issue first be sure all this is up to date on your PC...

Latest version of DirectX see this page
http://www.microsoft.com/en-ca/download/confirmation.aspx?id=35

Reinstall Microsoft C++
I always install both the 86 and the 64 bit
http://www.microsoft.com/en-US/download/details.aspx?id=40784

Update your Microsoft .NET framework.
http://www.microsoft.com/en-ca/download/details.aspx?id=30653

Adobe Flash Player update
http://get.adobe.com/flashplayer/

Reboot PC test BF4

If it is still a no go then do ALL this for settings please...

Run the game as Administrator:
Go to the Origin games folder (C:\Program Files (x64)\Origin Games\Battlefield 4) and find Bf4.exe. Right click it and go to PROPERTIES, then COMPATIBILITY and check the box next to RUN THIS PROGRAM AS ADMINISTRATOR.
Do the same with BF4_x86.exe as well.

Run Origin as Administrator:
Go to C:\Program Files (x86)\Origin and right click on Origin.exe and go to properties. Then go to compatibility tab and check the box next to RUN AS ADMIN.

Disable Origin in game:
In Origin - Application settings - Origin in Game - disable Origin in game

Origin Cloud Storage turn it off
Origin, settings, General

Make Sure BF4 is set to 64bit if your windows is 64bit
1- open origin and go to My Games
2-Right click BF4 and go to Game Properties
3-Under when launching this game set it to x64 and check off disable origin in game.
4- Hit apply REBOOT your PC and then test your BF4

Reboot PC test BF4

If you still have problems see information below....

Try a clean boot : run a Clean Boot: http://help.ea.com/en/article/how-to-clean-boot-your-pc/
This should ensure that no programs are interfering in the background.

Below are programs known to make issues in BF4

Disable Mantle if you have it and try Direct X, Turn OFF Anti-Aliasing Deferred in video card settings in game. If you have page file turned off then turn it back on as this can make errors even with 32gigs ram.

Others have said if they uninstall MSI Afterburner issues / crashing is stopped. So if you have this installed remove program and test BF4. Also look at other programs as Asus Game First Service, Razer synapse, Razer Cortex, Qualcomm Killer Service , Fraps, EVGA Precision, Geforce experience, be sure to turn off the streaming function that is enabled by default ,Raptr, RivaTuner , ASRock eXtreme Tuner, Steam, Skype, aero ,Overwolf extra program in teamspeak and xfire are known to make issues as well. And I am sure more programs not in my list yet turn one off at a time and test BF4.

Uninstall the HD Audio Driver from the video card driver install add/remove programs. This silly thing makes issues in BF4 for some. Reboot then repair BF4 to be safe.


If all this fails to fix it then try this...

C:\Users\your PC Name\Documents\Battlefield 4

BF4 folder in my documents holds game configs and screen shots even if BF4 is installed on different drive. When you uninstall BF4 it does NOT remove this folder. So when you install the game again you can still have the same issues. Even if its not a new install it is still worth trying as the game cfg could be mucked up.

1- Go to my Documents and remove BF4 folder place it on your Desktop for now.
2- Be warned you do have to set up your in game settings again.
3-Repair BF4
4- When done go test your game. If it fails reboot your PC and run repair game again and test BF4.

4 Replies

  • Anonymous's avatar
    Anonymous
    11 years ago

    Thanks for reply but I did every line you said, still same, so what now?

    you know even if I switch origin to offline mod and launch bf4 it still won't start and I just see a black windows with a moving "-" there.

  •  Does you PC meet recommended PC specs? Sorry I have to ask as some people will buy the game without making sure a PC can pull it off.

    Battlefield 4 System Requirements
    Minimum:
    OS: Windows Vista SP2 32 bit (with KB971512 Platform Update)
    Processor: AMD Athalon X2 2.8 GHZ, Intel CORE 2 DUO 2.4 GHZ
    Memory: 4 GB
    Graphics Card: AMD Radeon HD 3870, NVIDIA GeForce 8800GT
    Graphics Memory: 512 MB
    Hard Drive:
    30 GB

    Recommended:
    OS: Windows 8 64 Bit
    Processor: AMD Six-Core CPU, Intel Quad-core CPU
    Memory: 8 GB
    Graphics Card: AMD Radeon HD 7870, NVIDIA GeForce GTX 660
    Graphics Memory: 3 GB
    Hard Drive: 30 GB

    If this is a yes then check on this..

    When you did a clean boot did anything change?

    Try this ...

    You may experience a black screen when launching Battlefield 4 while using the Windows Aero theme with DPI scaling set to 150% or 200%

    Go to my documents and battlefield 4 folder move it to desktop for now.
    Open origin go to BF4 game right mouse click it repair game.
    Once done then pick update game when done test BF4


    Clear Temporary files on your PC.
    https://help.ea.com/article/clearing-your-temporary-files

  • Anonymous's avatar
    Anonymous
    11 years ago

    Thanks for reply

    My system:

    OS: Windows 7 SP1 64 bit

    Processor: Intel(R) Pentium(R) CPU G2020 @ 2.90GHz (2 CPUs)

    Memory: 4 GB

    Graphics Card: AMD Radeon HD 7770

    Graphics Memory: 1024 MB

    which is higher than minimum.

    also tried clean boot as what instructed in that link you provided, still didn't change anything.

    so I didn't understand what to do for this:

    "You may experience a black screen when launching Battlefield 4 while using the Windows Aero theme with DPI scaling set to 150% or 200%"

    also I did these as you provided them in your first reply:

    "Go to my documents and battlefield 4 folder move it to desktop for now.
    Open origin go to BF4 game right mouse click it repair game.
    Once done then pick update game when done test BF4"

  • Anonymous's avatar
    Anonymous
    10 years ago

    thanks!!! Running the game itself as admin solve the problem

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