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EA_Archi's avatar
EA_Archi
Icon for EA Staff (Retired) rankEA Staff (Retired)
9 years ago

Re: Battlefield 4 Won't Start On Xbox One, stuck on rain screen

Hello @paul_mcurbnaty 

Usually such issues can be resolved by restarting your console or reinstalling the game. Have you tried any of those?

7 Replies

  • I have tried both of those things many times without any success in fixing the game. I am not sure what else to do.
  • ragnarok013's avatar
    ragnarok013
    Hero+
    9 years ago

    @paul_mcurbnaty wrote:
    I have tried both of those things many times without any success in fixing the game. I am not sure what else to do.

    Doing a hard restart (which is different from just restarting the console) solve this issue for me on Xbox One. To do a hard restart hold the power button on the front of the console until the console completely shuts off. Then restart the console. You'll know the hard reset was successful when the Xbone goes through the long boot up process. Then when you log in BF4 should work.

  • Anonymous's avatar
    Anonymous
    8 years ago
    I have tried everything and my game just says “connecting” please help
  • ragnarok013's avatar
    ragnarok013
    Hero+
    8 years ago
    Please describe what you've tried because "everything" doesn't tell us what you tried and didn't work. It will help us focus our solutions.
  • EA_Atic's avatar
    EA_Atic
    Icon for DICE Team rankDICE Team
    7 years ago

    Try doing a power cycle @YohanRamirez18  

    1. Turn off the Xbox One console by pressing the Xbox button  on the front of the console for about 10 seconds until it shuts down completely.
    2. Unplug the console's power cable. Wait 10 seconds.

      Important Be sure to wait 10 seconds. This step resets the power supply.

    3. Plug the console power cable back in.
    4. Press the Xbox button  on your console to turn on the Xbox One.

    Let us know if that helps out. 

    /Atic.

  • @EA_Atic Out of the blue I've just recently started having this issue were I can't load bf4 I've tried clearing my MAC in advanced settings I've power cycled my console I've tried everything even uninstalling then reinstalling the game along with all the dlc's. So at this point I don't have any other ideas on what to do cause I loved bf4 and I don't want some error stoping me for another 4 months.

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