I am having the same issue. When i log into the app, it only shows my "PC" profile even though I play on Xbox 1. I have been trying to trouble shoot this for a week. Any thoughts as to how I change my profile to console instead of PC? I am not sure how to point the app to my xbox profile.
Forum Discussion
3 Replies
ietxmmyrusEA Staff
Hey @woochie26,
how exactly were you able to display the Xbox account in the end? That info might be helpful for other players encountering the same issue.
- I supposedly had two email accounts. My gamertag was pointing to the one I logged into my Xbox with and not the account I setup online, which I was using to log into The Companion App. The EA support team said this was something they had to change on their end. Five minutes after they changed it and one password reset later, I was able to login and see all my cresentials.
