Forum Discussion

Re: Battlelog Plugin problem

Hi, I'm posting a few things for you.

I know you've already done the battlelog reinstall and tried different browsers but whats the harm in doing it again, eh? 🙂

-Make sure that you have latest version of flash installed http://get.adobe.com/flashplayer/?no_redirect

- Make sure you download and install the latest Battlelog plugins.
First uninstall old Battlelog plugin by going to "Control Panel\Programs\Programs and Features" and removing "battlelog web plugin".
Then log in using Origin and go to battlelog page where you'll be prompted to download latest web plugin.
After you have installed it you should clear your cache, exit your browser. Then restart your browser, and then re-login to Origin to ensure proper install.
If this doesn't work then you should try a different browser (Chrome/Maxthon/Firefox, etc)

Battelog Plugin will not install error:

- Uninstall the Plugin (in control panel>uninstall) then delete the containing folder placed in: C:\Program Files (x86)\Battlelog Web Plugins

Fix for Mozilla FireFox:
- Install the latest plugin
- go to Addons (Firefox menu) -> Plugins
- Search for ESN AND Battlelog
- Set both to: always activated
- close firefox, start it again and it should be fine then

For Chrome:
-Clear Browsing Data ( Settings/Privacy )
-Reinstalling the plugin by logging to Battlelog again
-In the search bar typing the following command: chrome://plugins
-Checking the box Always allowed for ESN Sonar API and Battlelog Game Launcher
-Restarting the Browser
-Log back into Battlelog via Origin (Play from Battlefield4 icon )
-Join a Server

For Internet Explorer 11
-Restart IE 11
-From Internet Options/General tab -> Clear Browsing data -> Delete button
-From Security tab, slide the bar to bottom -> Medium Protection
-In Trusted Sites -> .battlefield.com should be added along with battlelog.battlefield.com/bf4/ and battlelog.battlefield.com/bf3/
-It will require a System Restart in order for the 7 step to be applied.
-Log in again into Battlelog and download again the plugin.
-Join a server.

Solution from ebastien http://answers.ea.com/t5/Battlefield-4/Plug-ins/m-p/2039373#U2039373

5 Replies

Anonymous
12 years ago
Approved
Thanks for copying and pasting this from a thread that I read and already tried with no success
POOHSTICK17
12 years ago
Sarcasm, eh? Well good luck to ya with that.
Anonymous
12 years ago
Approved
Sorry about that poopstick17, In a bit of a bad mood because i can't get my game to work, oh well, if you knew how to fix it you would not have told me to do what I already said I did again.. thanks anyways
Anonymous
12 years ago
Approved
@sharky32965 Try re downloading the battlelog browser plugin. When you click the link it will instantly download.

http://eaassets-a.akamaihd.net/bl-cdn/cdnprefix/3e85add4d509011e5347bc29966cba2fa6ced6ae/public/download/battlelog-web-plugins_2.3.2_133.exe

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Anonymous
12 years ago
Approved
I opened the link and it downloaded and istalled like it did all the other times, but it just closes when the bar is fully green, nothing else happens, does that mean it installed properly?, if so then it does not help me. Also, I have re-installed punkbuster, although i see the pb files in the bf4 files, it is no longer listed under my control panel, does this mean it is not properly installed too?