Forum Discussion

Re: BF1 Bad graphics on xbox one S

@wakafloka972,

Have you tried turning the Settings that you changed back on, and doing a hard reset on your Console?

Also, in this case, you may need to uninstall/reinstall Battlefield 1 as well.

Let us know if you still need assistance.

Thanks 🙂 

12 Replies

  • Anonymous's avatar
    Anonymous
    7 years ago
    Thanks for your reply ! No it doesn't fix the problem.

    I contacted EA support, told them i need to talk on the phone with a technician but they did not let me. They prefer to send emails with instructions that i already tried multiple times.

    i uninstalled the game and redownload it, should be completed tomorow.
    Hopefuly it will work !




  • Anonymous's avatar
    Anonymous
    7 years ago
    Still have grainy graphics online and offline after uninstall/reinstall.
  • Anonymous's avatar
    Anonymous
    7 years ago
    What is wrong with this game ????
  • iluminatethesky's avatar
    iluminatethesky
    Legend
    7 years ago

    Hey @wakafloka972,

    Have you tried deleting the Saved Data for Battlefield 1, doing a hard reset on your console, and relaunching the game?

    You can do so by highlighting Battlefield 1 on your Home Screen:

    1. Go to Manage Game

    2. On the left side, scroll down to Saved Data

    3. Select Delete All

    However, if you choose to do this, all the Single Player progression will be gone and your Settings will be reset. This will not affect anything you've done with Multiplayer, because it is all saved Server Side.

    Let us know if this helps.

    Thanks 🙂 

  • Anonymous's avatar
    Anonymous
    7 years ago
    I tried this more than 10 times and it's not fixing the blurry graphics.

  • EA_Atic's avatar
    EA_Atic
    Icon for DICE Team rankDICE Team
    7 years ago

    Hey, @wakafloka972 try another HDMI cable from the Xbox to the TV to see if that changes anything for you. 

    /Atic 

  • Anonymous's avatar
    Anonymous
    7 years ago
    Not working sir
  • Anonymous's avatar
    Anonymous
    7 years ago
    Maybe the xbox one s is not powerful enough to run this game properly
  • Anonymous's avatar
    Anonymous
    7 years ago

    I have had the same problem for almost a year now. When the cut scenes look awful and they always try and render the graphics during the same part of the cut scene.

    So it has to be something with the game.

    Is it possible to get a bad digital copy of the game? 

    And btw

    My game used to work perfect on the s before the hdr update. I have also bought a hard copy of bf1, two different xbox one x, two different 4k tv's both samsung. 

    The only thing I have not tried is going to someone elses house and putting my gamer tag on there xbox one x and loading up 4k hdr.

    None of my friends have a 4k tv and or hdr.

    And no it doesn't work correct in 1080 p either. 

    The amount of problems this game has had is astronomical.

     And let's not waste my time with silly trouble shooting tips. I can probably tell you more about the xbox one x then any person that works for EA. 

    Like I've said I've been dealing with this for over a year now. I've done hours worth of trouble shooting to try and fix it. 

    The game runs ok for the most part and Is playable it just loses all color and gets blurry. Then towards the end of the round it will clear up and look ok. 

    It's very odd to say the least! I'll also make a post of my own. 

    Here's my time played.. i know what the game is supposed to look like. 

  • Anonymous's avatar
    Anonymous
    7 years ago

    I gave up ! I read books now...

  • XTRA-Larsiano's avatar
    XTRA-Larsiano
    Seasoned Ace
    7 years ago

    I've looked at the screenshot but I don't see anything wrong with it? Don't you have a PC monitor you can test?

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