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EA_Barry's avatar
EA_Barry
Icon for Community Manager rankCommunity Manager
10 years ago

Re: [Bf1 PC] Stuttering, packet loss and latency swings while downloading low speed

@MooningCat

Opening the platform and game specific ports may have an effect on this and it would be great if you could confirm whether on not this helps.

Platform specific ports: https://help.ea.com/en-us/help/faq/opening-tcp-or-udp-ports-for-connection-issues

Game specific: https://help.ea.com/en-us/help/battlefield/battlefield-1/battlefield-1-troubleshooting

Thanks.

5 Replies

  • Hey, sorry for the late reply. I tried all of that, did not work out. Going for a clean windows 10 installation next, hopefully that can help..

    Even tho I assume it's an issue with either my ISP or the Battlefield 4 servers (happens on pretty much every single one).

  • Still the same problem, basically means I can't play Battlefield when my roommate is at home.

    Any solutions yet?

  • ragnarok013's avatar
    ragnarok013
    Hero+
    9 years ago

    @MooningCat wrote:

    Still the same problem, basically means I can't play Battlefield when my roommate is at home.

    Any solutions yet?


    Have you contacted your ISP to see if they have any suggestions or fixes since it seems to be a local internet issue and not a game technical issue or EA server issue?

  • MooningCat's avatar
    MooningCat
    9 years ago

    @ragnarok013 wrote:
    Have you contacted your ISP to see if they have any suggestions or fixes since it seems to be a local internet issue and not a game technical issue or EA server issue?

    Hey ragnarok,

    yes I have, sadly they can't help me. That said it's the Deutsche Telekom and they are not known for good technical support. My internet connection is otherwise perfectly fine (only 16k DSL).


  • @EA_Barry wrote:

    @MooningCat

    Opening the platform and game specific ports may have an effect on this and it would be great if you could confirm whether on not this helps.

    Platform specific ports: https://help.ea.com/en-us/help/faq/opening-tcp-or-udp-ports-for-connection-issues

    Game specific: https://help.ea.com/en-us/help/battlefield/battlefield-1/battlefield-1-troubleshooting

    Thanks.


    @EA_Barry

    Aight, i double checked it again and apparently my roommate removed port 80 & 443 TDP forwarding "because every browser uses them, that can't be the problem" without telling me. Added them again and now it works, the lag spikes are 20ms -> 60ms instead of 20ms -> 2000ms which is perfectly playable.

    It looks like it is fixed for now, I'll keep an eye out if it happens again. Thanks for your help & sorry for the mistake on my side.