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Re: BF1: Please update your AMD Radeon driver

How did you use DDU? Like, what were the steps?

15 Replies

  • yLg4C7's avatar
    yLg4C7
    New Traveler
    7 years ago

    I basically followed the instructions on here.

    Use the official uninstaller(s) of the driver(s) you want to uninstall.

    1. Reboot your PC in Safe Mode.

    2.  Run Driver Sweeper and select what to clean.

    3. Analyze lists all the entries possible to remove, cleaning removes the entries selected.

    4. More drivers can be selected for the same cleaning process.

  • Carbonic's avatar
    Carbonic
    Hero+
    7 years ago

    @yLg4C7 wrote:

    I basically followed the instructions on here.

    Use the official uninstaller(s) of the driver(s) you want to uninstall.

    1. Reboot your PC in Safe Mode.

    2.  Run Driver Sweeper and select what to clean.

    3. Analyze lists all the entries possible to remove, cleaning removes the entries selected.

    4. More drivers can be selected for the same cleaning process.


    No this doesn't seem completely right.

    It should be:

    1. Download Display Driver Uninstaller --> DDU (NOT DRIVER SWEEPER, it's old and is replaced by DDU) - https://www.guru3d.com/files_details/display_driver_uninstaller_download.html
    2. Download the latest drivers for your graphics card
    3. Disconnect your PC from the internet
    4. Reboot into safe mode by holding shift while pressing restart in Windows 10
    5. Run DDU and select Nvidia or AMD (depending on what you have) and click "Clean and restart"
    6. Install the new driver you downloaded in step 2
    7. Reboot
    8. Enable internet and test new driver
  • yLg4C7's avatar
    yLg4C7
    New Traveler
    7 years ago

    The only difference between what you're saying and what I've done is that I didn't unplug my Ethernet cable because safe mode prevents internet access. With that said I'm not going to do that again because I have very little faith unplugging my Ethernet cable would make a difference.

  • Carbonic's avatar
    Carbonic
    Hero+
    7 years ago

    You said Driver Sweeper, I said DDU. Those are 2 different applications.

    Also, you don't unplug your internet for the safe mode part, you unplug it so windows don't install weird Windows Update drivers before you have your own Nvidia provided drivers installed.

  • yLg4C7's avatar
    yLg4C7
    New Traveler
    7 years ago

    Oh I forgot to mentioned that I did use DDU, but used Driver Sweeper's instructions, my bad. I'll take note of when I should unplug my Ethernet. But I still wont uninstall my driver since that was a dud - twice. And if I may ask why is BF1 the only game in my library having driver issues?!

  • Carbonic's avatar
    Carbonic
    Hero+
    7 years ago

    Every game uses drivers and your system in slightly different ways so issues can affect only 1 game, some games etc.

    Computers are hugely complex systems and issues with these systems can easily affect only 1 thing you use on your computer and not the rest - it's kinda like how routers sometimes decide that they don't like network traffic from a specific application and you have to reboot it even though all other applications work fine.

  • yLg4C7's avatar
    yLg4C7
    New Traveler
    7 years ago

    I always figured BF1 is fetching my driver information wrong. I have googled this problem which seems to only happen with BF1 as far as I know, which begs the question: why hasn't DICE fix this issue? Having a program fetch computer information can't be that hard and fixing it shouldn't be hard either. Is there a way to trick the game into thinking that I do have a driver?

  • Carbonic's avatar
    Carbonic
    Hero+
    7 years ago

    Well, it's either that or the AMD driver installation messes itself up somehow during updates which causes it to deliver wrong driver version information. Both are possible but considering the DDU complete removal and reinstall has worked for quite a few people the latter or both seems more likely. It could even be a Windows issue.

  • yLg4C7's avatar
    yLg4C7
    New Traveler
    7 years ago

    Windows being an issue is something that I dread. You see the time that I started this thread was when I was setting everything up on my new HDD, my old HDD would run BF1 just fine but now you know BF1 just does not want to work.

  • yLg4C7's avatar
    yLg4C7
    New Traveler
    7 years ago

    Okay I decided to give your DDU steps a try - didn't work surprise, surprise. So, any other ideas you got?

  • yLg4C7's avatar
    yLg4C7
    New Traveler
    7 years ago

    Bumping even though I'm losing faith in ever playing BF1, I'll probably quit when BFV launches.

  • EA_Atic's avatar
    EA_Atic
    Icon for DICE Team rankDICE Team
    7 years ago

    @yLg4C7 how about another windows account with administrative powers and see if there is something with your windows profile not wanting to fetch the correct data if it's not reinstall windows is coming to mind. 

    /Atic 

  • yLg4C7's avatar
    yLg4C7
    New Traveler
    7 years ago

    I figured it out after looking at DxDiag report, I had a error 43 driver code for my Vega 8 graphics (Ryzen 3 2200G) which means that BF1 was trying to use Vega 8 which has no drivers installed, so I disabled integrated graphics in the BIOS, reboot the system and BF1 played just fine. Which makes sense looking back when BF1 had two profiles in Radeon Settings.

  • Does rebooting the system resets all the files in your computer?

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