Forum Discussion
4 Replies
- ietxmmyrus8 years ago
EA Staff
Hey @whitemexican90,
as @Ourumov13 mentioned, that just sounds like your premium pass and therefore premium content is not recognized. If the store offers you the option to redownload the premium pass, that's exactly what you should do in order to unlock it all again. Your previous progress will then be restored.
I’m having the same sort of problem where I’ve downloaded the premium pass for battlefield one and paid for it, but it won’t let me play the premium Mabs all the time and it won’t let me use any of the guns anymore but it let me use it for a little bit and then stopped working and I have no clue why and when I attempted to re-download it, it said I already owned it and I can’t re-download it
Any solution. Ive facing this problem
- ElliotLH1 year agoHero+Hi @mahinraheem Since this thread is from 2023 I'm going to lock it. However, you're more than welcome to start a new one about the issue you're facing.
Also, if you've confirmed that you're using the same account and that the Premium Pass and all owned DLC packs are installed then it may be worth opening a case at help.ea.com.