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Anonymous's avatar
Anonymous
12 years ago

Re: Can't connect to ea servers. Xbox one.

so i talked to support the other day and it may have something to do with internet providers. i myself have comcast, and they said they believe comcast has not updated their DNS servers which is kind of like a phone book. The new dedicated servers have not been listed in this "phonebook" and so this is the reason we can connect to exbox live but not game servers. Sooo their is no patch, and it can only be fixed when the internet provider updates their DNS servers. At least this is the answer i received. 

4 Replies

  • Anonymous's avatar
    Anonymous
    12 years ago

    Hmmm has anyone contacted comcast?  This is such garbage.  Haven't played anything online with any ea game yet forza works just fine.  I'm about to throw my xbox one out the damn window.

  • Anonymous's avatar
    Anonymous
    12 years ago

    I was also told not everybody on comcast has the problem, but it doesn't mean it's not a comcast issue. I just tried calling thier tech support and was unable to get any info or solution to updating their DNS servers. I believe it's gonna take a collaborative effort between ea, xbox, and comcast (or whatever other providers aren't working) to get the issue resolved. I myself am going to give it a week (til next fri) for them to resolve the problem before I start thinking about returning certain items.

  • Anonymous's avatar
    Anonymous
    12 years ago
    Yeah that sounds like they are trying to put the blame on someone else for their BS. Playstation 3 worked just fine. Now all of a sudden it's Comcast? Smh
  • Anonymous's avatar
    Anonymous
    11 years ago

    Thats bs.  I been playing for a week with Comcast.  It's EA fault.

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