Re: Cant get past User Agreement screen - Battlefield 4 (ps4)

@Its_Travis_199 

I start the game, press x to start, the user agreement screen pops up, and then it's unresponsive to any of the buttons. You can't open the user agreement or privacy and cookie policy, you can't tick the "read" box, or press o to go back. It's just stuck on this screen. I've changed conteillers, restarted the game and my ps4. 

See picture attached

@goturToes1 hmm... that's stange why no botton is working. 

Did you try yet to move both of your joysticks like up,down,left,right to see if maybe like the invisible cursor isn't on the square to set the check mark?

Or other option that would be interesting is, do you own another BF game like BF1 or so to see if you can login there, get the user agreement screen to accept and therefore skip it in BF4 when starting it?

Greets, Travis 

Hey @Its_Travis_199 

Just tried moving around the joysticks again, still no response. 

I don't own another BF game but even if I did, wouldn't you need to get past the user agreement to link the account. It seems like yoid have to do this with every BF game when first opened.

It's the very first thing that pops up and it's asking me to create or link an account and to do that I'd need to tick the box. 

Pretty bummed haha

I tried to report a bug but the EA BF4 website literally had me chasing my tail for about an hour before I tried here. 

Not sure what to do now

Pretty bummed ahah

@goturToes1 

The reson why i asked about like another BF title is cause a while back people had issues that the user agreement does like only pop up shortly and so you can't even do anything to it.

If they got into another BF title tho, it popped up there too, they agreed to it and therefore got past it for BF4. 

But the case was different.

You said it's the very first time you play it, those people just came back to BF4 after a long time.

So i guess you have to somehow agree to them anyway.

Did you vist your EA account via a web browser yet and checked if your EA profile has your gamer tag from the console linked already?

Greets, Travis 

I have the same bug. I open bf4, go to multi-player, then that pops up. I can't interact with any thing. Attached a photo of screen. 

The same thing is happening to me. The game initially starts just fine. Goes through the beginning scene, then I hit X to start. The accept user agreement and privacy policy screen pops up. Says to hit X to accept, Square to Reed the User agreement, and Triangle to read the privacy and cookie policy. None of the buttons work, but it's not the controller works fine with every other game and the share button and home buttons work while on that screen. Seems to be something with the screen itself I think. Not sure what to do. I'm gonna try to uninstall and reinstall. Maybe it needs an update I don't know. First time playing it in a while, and my first time ever playing it on this console. 

Same problem

Still same problem 

Same problem..has anyone found a fix to this?

I had the same problem and what I did was create an ea account, go to settings, security and turn verification on

hi, I had such a problem, just solved it. Since I haven't run bf4 yet, and in general bf on ps 5, I had a problem with the user agreement. So, I went to the EA website from my phone and manually linked my psn account to EA, then re-logged in to the game and everything worked, but the window with the user agreement was skipped