go to
https://help.ea.com/en/contact-us/ask
* Fill in "account" in the search bar
* hit find solutions
* Then select product in the first selecting bar, account management in the second and select your platform in the last bar.
* Hit find solutions.
Now you will be given multiple solutions to your problem. To contact support you need to click "I still need help".
Now you have the opportunity to start a chat session or contact them by e-mail.
