Re: DirectX function DXGI ERROR DEVICE HUNG
currently running a predator helios 300 2019 model laptop 8gb ram geforce rtx 2060 graphics card
Forum Discussion
7 Replies
- @gingflyer_fut This solution may help: https://www.youtube.com/watch?v=3-cQWcfONcQ
@ragnarok013 thank you for the suggestion.
I have done this and opened the game, game loaded put me in a map. soon as i picked a class i received the attached error and the game crashed again! what do i do lol
ive updated the driver to a driver from march and its worked for 45 minutes and then happened again. is it possible i have a fault rtx 2060?
- @gingflyer_fut are you uninstalling the driver with DDU and then doing a re-installation of the driver? If you're not running into issues with other games I don't think your card is bad. You might want to scan your OS for errors as shown here: https://support.microsoft.com/en-us/help/4026529/windows-10-using-system-file-checker
@ragnarok013 i appreciate your help.
Ive done everything i can find. i also get bsod dxgkrnl video fatal error alot. again done all fixes for that removed graphics drivers for both intel and nvidia and re installed and still the same crap. think my pred helios need sending back tbh
- @gingflyer_fut The other error may be part of the the larger issue. It's related to the intel graphics card driver I found this solution that may help with that specific error: https://answers.microsoft.com/en-us/windows/forum/all/video-dxgkrnl-fatal-error/463585b5-3fe3-4044-82bb-35d946af8367
