Forum Discussion

Re: DX Error "GetDeviceRemovedReason" Still Happening...

@EA_Joker wrote:
Hey @stevie_mCtowell,
if you should still be running into any issues after deleting your settings, please also consider setting up a new Windows User Account (make that an admin account) and launching the game from there. Here's how you do that. Some lines in your DxDiag suggest it might be an option to resolve this issue.

thanks for your reply @EA_Joker i havent tested the other things yet, i am apparently already logged in as admin

i am the only person that uses this machine

1 Reply

ietxmmyrus
EA Staff
8 years ago
Hey @stevie_mCtowell,

even if you do have a Windows Admin Account and it's the only one on the PC, just try setting up another one, there's no harm, you can remove it later on. If it works fine, you can technically, transfer your data over to the new account, if not - you ruled one more thing out.