Re: EA/DICE should issue a RECALL

Recalls are normally when things can't get fixed or you have to have the physical product to fix it. Battlefield 4 is software and can thus be fixed via patches - that's why you never see software being "recalled".

If the automated refund function don't work you should contact an EA Advisor by going to https://help.ea.com/contact-us
You will have to write some keywords about your problem, then fill out product, category and platform, press “Find Solutions” and then “I Still Need Help”. Then your contact options will appear. If live chat/phone does not appear, it might be closed in your area at the moment and you might consider changing it to: “United States” or something else in the language selector in the bottom of the page for a better result.