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Anonymous

Re: error code [ref. #10049]

Hi shanckgaming,

For assistance with this issue you'll need to speak to a Game Advisor.

You can contact support by following the steps below:

Click on the following link: https://help.ea.com/contact-us
Make sure you are logged in (top right corner)
Click on the blue button "Contact a Game Advisor"
Enter the name of your game or product (or "Origin" for account-related issues) and click "Find Solutions"
Select the type of issue and the platform you play on, and click on "Find Solutions".
Click on the blue button "I still need help" if the FAQ articles do not apply to your situation.
Select a contact option. Note that you may get different contact options depending on your country.

Thanks

EAGuy

Anonymous
12 years ago
This didnt help me. I got told i would recieve an e-mail form a teir 3, and got nothing.
yes i checked my junk folder.

what is this error because pre-paid credit cards are not associated with a bank like a presonal CC is.
how am i getting a, [ref.#10049] bank error code. ?
zz001zz
12 years ago
SAme. there goes my **bleep**ing buy. THANKS EA
Anonymous
12 years ago
if you make a paypal account and attach your card to that then use paypal to buy the game it works
headshot2021
10 years ago
I already talk to a game advisor and told me then try a few hours, and that was good , now after 5 hours tried again and still the same problem, any solution?

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