Forum Discussion

Re: Frustrating EA Support

2 pt

I have been trying since 3/21/23 to resolve an issue with my Battlefield 2 keys(2 of them) not being valid. I have contacted support and 11 times by 7 EA workers I have been emailed either questions about my account or they emailed that they were working towards a resolution to my problem. I am not sure that they actually read my responses as they ask the same questions. Still I am unable to get my game codes validated. How hard is it for them to reprogram new keys in their system and supply me with those keys - ???

1 Reply

EOD_Squid
2 years ago
It is now 14 times I have been contacted by EA Experience regarding my issue with Battlefield 2 keys not working. Of those 14 times, 10 different employees have responded with basically the same canned answer - contact Amazon. Amazon tells me to contact the game publisher. Do they not realize that Amazon cannot issue or change a key that was initially issued and worked when I first bought the game. Same canned answer from ALL the employees that have contacted me - truly amazing and a total lack of customer support.