Re: Game crashes on launch

I'm getting the same issue. No explanation of the cause. I've tried repairing, and now a fresh install aswell and that hasn't helped. It only started happening on the latest patch. As soon as you launch it, I get a message saying 'BFH has stopped working' almost immediately.

Given that more EA games are being identified as interfered with by AVG, with just exactly this behavior, in the absence of a better suggestion,  do you happen to use that anti-gaming program instead of a more reasonable anti-virus program? 

If not, sorry to raise your hopes! 

@Timelord1997_XD  and   @V3nomUK 

So far, neither of you has completed the usual problem reporting procedure. 

This guide applies to any game, NOT limited to just the DA: I game at all:  
http://answers.ea.com/t5/Dragon-Age-Inquisition/How-to-post-the-relevant-info-when-you-create-a-question/m-p/4356255#U4356255

@Timelord1997_XD 

Without the missing data, we will never be able to answer your question here.  What we must do now is presume you have solved this for yourself, and no longer need our assistance with it. 

I'm getting a similar behaviour as described above.   Here's my dxdiag info: http://hastebin.com/esivuhopuj.tex

(Note that there are items in french but the relevant items should be trivial to figure out).

I'm able to log in correctly on Origin, browse open servers and such, but whenever I try to join a server I get the standard Windows (8.1 in my case) dialog that pops whenever a crash occurs.  I'm usually trying to start a quick match, hotwire, in case it matters.

Here's what I tried so far:

1- I tried downloading and installing the nVidia Geforce Experience and get latest driver updates.

2- I tried running bfh.exe as administrator but that didn't fix the problem.  That would have been surprising because bfh.exe uses a web browser as a GUI front-end which probably then spawns another process for the actual game play and I'm not sure the access rights carry through.

3- I tried repairing/updating Battlefield Hardline.

4- Someone somewhere mentioned that deleting BFHWebHelp.exe and BFHWebHelper.par from the directory where BFH.exe is located corrected the issue.  In my case it didn't (I did repair the files afterwards).

5- I am running AVG but disabled it temporarily.  This time BFH.exe doesn't crash, but the game doesn't start either.

Is there some kind of internal log that can be enabled to get additional information about the cause of the crash?  It can get technical, no problem - I'm a sw dev and trying to get the game working for my son 🙂

I would do MORE than merely "disabling" AVG before deciding it wasn't at least contributing to the problem.  The number of EA's games it won't run with any longer keeps increasing, but primarily relates to those using the proprietary "Frostbyte" game engine.  Hardline is one of those.