Hi,
for refunds Answer HQ is not the right place as
we cannot help you with that.
If you want a refund, open your order history on your Origin
account and use the "Request a refund" function.
https://www.origin.com
More info can be found here:
https://help.ea.com/article/returns-and-cancellations
If thereare problems with the refund I suggest you
contact a game advisor.
To contact a game advisor, go to
https://help.ea.com/en/contact-us/ask
* Fill in "account" in the search bar
* hit find solutions
* Then select product in the first selecting bar, account management in the second and select your platform in the last bar.
* Hit find solutions.
Now you will be given multiple solutions to your problem. To contact support you need to click "I still need help".
Here you can choose a contact option.
