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Re: How do i write to ea directly?

You can contact an EA Advisor by going to https://help.ea.com/contact-us
You will have to write some keywords about your problem, then fill out product, category and platform, press “Find Solutions” and then “I Still Need Help”. Then your contact options will appear. If live chat/phone does not appear, it might be closed in your area at the moment and you might consider changing it to: “United States” or something else in the language selector in the bottom of the page for a better result.

That person is however just a customer support person and will not be able to tell you why it was released in the state that it was.

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  • Anonymous's avatar
    Anonymous
    12 years ago

    That answer does not help, the guy is after a real address of a real place where someone will open a letter and read what he has to say and the reply using a pen and paper like we used to do in the olden days before live chat and just palming people off.

    There is no personal approach anymore it seems and just some poor representative on the other end of the ine with a set of answers to fix a sollution but no one high up gets to feel the brunt of peoples frustration first hand.

    I have had a major problem with fifa 14 and not being able to play on christmas on day unless i created a new origin account which lost all teh progress that had been paid for, EA just palmed me off as they only chat answer electronically and then close any conversation if they think they have provided an answer withou asking if the customer was content or understood why.

    A real shame - deliver faulty product casue loads of grief and then take all the money - not the best service in the world and it is certainly driving me away from EA games.

  • You guys are weird with the new York giants why is that why do you give them a 75 overall what about there sides on the ball they have Abdul Carter like what the **bleep** EA change it

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