Re: I'd like a refund.
Hey @RipZhen
Sorry to hear about this.
In order to request a Refund, you would need to go through EA Support: https://help.ea.com/en/contact-us/
If you're unable to contact them there, you can also reach out to EA Help on Twitter, via Direct Message: Twitter.com/EAHelp
Thanks 🙂
- iluminate