Hello,
I suggest you contact a game advisor. As this is account related we are not able to help. Please be aware that if possible, moving/merging has impact on your accounts (like stats). The game advisor should be able to explain this to you in detail.
To contact support, please visit the following site:
EA Help - Contact Us
# Please login to the site by using the login fucntion in the menu bar, top-right.
# If need, you can change your language by clicking on the displayed language in the menu bar, top-left
# Now search the game you need help with.
# Click on the provided game image to select it and click next.
# On the next page, select your platform and click next
# As final choice, select a topic and enter your problem and click next
The site will now give you the available contact options. These depend on the country/language you chose.
With best regards,
inSmithereens
# If an answer was of help to you, please click
as it could help others.
# You can reward a helping post by using the
button.
# Please be aware, I am not an EA employee.
I suggest you contact a game advisor. As this is account related we are not able to help. Please be aware that if possible, moving/merging has impact on your accounts (like stats). The game advisor should be able to explain this to you in detail.
To contact support, please visit the following site:
EA Help - Contact Us
# Please login to the site by using the login fucntion in the menu bar, top-right.
# If need, you can change your language by clicking on the displayed language in the menu bar, top-left
# Now search the game you need help with.
# Click on the provided game image to select it and click next.
# On the next page, select your platform and click next
# As final choice, select a topic and enter your problem and click next
The site will now give you the available contact options. These depend on the country/language you chose.
With best regards,
inSmithereens
# If an answer was of help to you, please click
as it could help others.# You can reward a helping post by using the
button.# Please be aware, I am not an EA employee.
