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Re: Not all servers or rented server shown in server browser

Hi @EA_Atic and @EA_Blueberry ,

You are clearly not really understanding the depths of this problem, as apparent when seeing the list of questions that you now pose to us and even thinking its maybe already fixed...

This would not be such a serious problem, if it was only in the internet web browser of BattleLog or if it was in the BattleLog App for aka iPad....

NO, this bug is still fully active and destroying our ability to run a stable BF4 server catering to a large and growing player base that wants to play on our dedicated servers.  And the bug is visual when using your PS4 for all the previous mentioned situations described in this thread above by numerous posters.

And it doesn't matter what filter criteria you set up.  Simply because your server is not getting listeed by your server directory to anyone as soon as the server is empty and have no more players on it.  Therefore.  From that point of ti8me, the only possible way to recall a server 'back to life' is if an admin goes onto the menu within "My Rented Servers" and press the command to join it for playing himself.

If there are no players on a server, then it is not visible to anybody, not even the owner or otyer admins, if using the Server Search screen or going into your server favorites screen.  It disappears to all global players instantly when there are no players left on the server.  And it reappears instantly to all players globally at the exact moment when an admin is entering to play ahis empty server as the first one.  Right then, all other global players will then instantly have the server back on the server search result list or the server favorites (if previously having saved the server there).

Any simple test on this from EA side, would have shown this to you right away.  Hence,  why even you need to ask for it.  This is the case for ALL rented servers!  So nothing to do with our individual server customs settings or the individual player's local search criteria...

5 Replies

  • Cant you all see? This is not a bug, it's a feature. EA is just stealing your money. Blueberry is just beating around the bush. "Looking into it". Yeah, right! How long has it been?
  • grawitj's avatar
    grawitj
    7 years ago

    Last EA representative response to the issue is 1 month ago... I think you might be right and EA doesn't even care anymore. It is old game. However for me as a customer I feel like I want to get my money back. 

  • Yes agreed @grawitj , as the server service is not available as we were promised it would be in our server rental agreement !!!

    EA clearly do this also to save money, as they will not need to pay rent for the virtual server space to their server hosting partner, when the virtual server is not active with our BF4 server.  While we pay EA every single day for the hosting by EA, EA themselves don't pay the hosting company.  =>  Great profit !!!

    Racketeering of the worst kind if you ask me!

  • Ygonov's avatar
    Ygonov
    7 years ago

    This is exactly my problem, and using an xbox one platform, I expect a quick fix as the server's rental time is running out.

  • Ygonov's avatar
    Ygonov
    7 years ago
    @CyberDyme I have exactly the same problem with my server on the Xbox one platform, hopefully with your collaboration the EA team will resolve quickly, I would also like to know how to compensate for the days when the server was not visible.

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