Look into the link i provided https://www.origin.com/en-us/great-game-guarantee
You may return EA full game digital downloads (PC/Mac) purchased on Origin for a full refund within 24 hours after you first launch the game,that mean you've only one day to return after you start to play to return for Full refund
7 days is from your date of purchase or within seven days from the game's release date if you pre-ordered, whichever comes first,without playing the game.
In the link is how to get refund if you order from Origin
Hope this helps
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