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Mrmakeshift2's avatar
Mrmakeshift2
8 years ago

Re: (PC) Failed to connect to ea online

I have a VPN program but I have it off most of the time I also ran a clean boot of my computer and I got this message one time (YOU HAVE LOST CONNECTION TO THE EA SERVERS online features will be unavailable. Please try again. See http://help.ea.com/article/not-able-to-connect-to-online-play for additional information.)

{but after that I get the original Error message: Failed to connect to ea online online features will be unavailable. Please try again. See http://help.ea.com/article/not-able-to-connect-to-online-play foradditional information}

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  • Babyhuehnchen's avatar
    Babyhuehnchen
    Seasoned Ace
    8 years ago

    Hello @Mrmakeshift2,

    Please try repairing the game by right clicking on it in origin and pressing "repair game". When its finished, try launching it again. If it still fails, try clearing your origin cache as described here.

    If you need further assistance, please feel free to ask inhere.

     Greetings,

    Babyhuehnchen

    I do not work for EA, i am just a random guy who like to help other with their problems. All answers are my personal ideas and not affiliated with EA.
    If my post helped you, please consider giving me XP 😇
    Please mark the post that helped you solve your problem as solution so other people can see it right away 😃

  • Mrmakeshift2's avatar
    Mrmakeshift2
    8 years ago

    I repaired the game and cleared the cache but sadly it had no effect :/

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