How much it takes while they reply on my email? Because I'm afraid they will never answer me.
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2 Replies
- When you'll hear from us
We review each email we get on a case-by-case basis. While we try as hard as we can to reply within five business days, we’re human. Sometimes we’ll need longer to do it right.
Look for emails from noreply@ea.com. We send our first emails about bans and suspensions and our replies to your email from that address.
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