Forum Discussion

Anonymous

Approved

Re: [PS4] The connection with EA online was lost.

I am getting the exact same thing except that it's on Xbox 360 the menu is suppose to load up but it doesn't and when you hit multiplayer you get the message saying connection lost to ea servers

3 Replies

Anonymous
11 years ago
Approved
I'm getting the same message on Xbox one
apollov7
Seasoned Ace
11 years ago
There may be some server problems on EA's side, so all I can recommend is to wait to see if the server connections improve. All I can recommend would be to restart your modems and consoles, but beyond that all I can say to do is wait.

I understand that waiting isn't a good suggestions, so I will also provide a link to EA Support so you guys can get help further than Answer HQ if waiting doesn't help. You can contact a Battlefield 4 technical support agent here: http://help.ea.com/en/contact-us/new/?product=battlefield-4

I am very sorry I couldn't fix this problem immediately for you all.
Anonymous
11 years ago
Approved
I am having this issue since mid-September 2014. I haven't been able to play once since then. How long should i wait? I have a direct fiber connection, no modem or router. My console is turned off all the time, except when i power it on to check if BF works for me. No luck.