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Anonymous's avatar
Anonymous
11 years ago
Approved

Re: Punkbuster issues

I get the RESTRICTION: Service Communication Failure: PnkBstrA.exe or the RESTRICTION: Service Communication Failure: PnkBstrB.exe message which is why i followed the steps in the firewall on this site but it still does not work.

4 Replies

  • Anonymous's avatar
    Anonymous
    11 years ago
    Approved

    First, do this steps: http://help.ea.com/en/article/battlefield-4-punkbuster-troubleshooting/ .

    Also, try this additional steps, if the above does not work:

    1. Open windows firewall

    2. Click advanced settings( on the left) and then inbound (also left)

    3. Find PnkbstrA.exe and PnkbstrB.exe (if you have two of both, its fine)
    4. Right click on each of them>properties>programs and services
    5. Make sure that "all programs that meet the specifications" is checked
    6. Then go to the "Advanced" tab and check all 3 boxes. Domain, Private and Public.
    7. REMEMBER TO DO THIS FOR ALL PnkBstr Files. Then save and quit.
    8. Go to C:\Program Files (x86)\Origin Games\Battlefield 4 and delete "Pb" folder.
    9. Go to these 2 links:
    http://websec.evenbalance.com/downloader/download.php?file=1
    http://www.evenbalance.com/downloads/pbsvc/pbsvc.exe
    10. Download and install both
    11. Run Pbsetup.exe (the first link)
    12. Add a game (eg. bf4)
    13. Check for updates.

    Also, try to disable your firewall if it does not work.

  • Anonymous's avatar
    Anonymous
    11 years ago
    Approved

    The first step is the issue runnign  pbsvc.exe gets the message posted above which  means i can't reinstall it.

  • Anonymous's avatar
    Anonymous
    11 years ago
    Approved

    yeah i tried the clean boot the other day with no success, speant about an hour on the helpline but still the same message sent a ticket to punkbuster as well see if they have any ideas