Forum Discussion

Anonymous's avatar
Anonymous
9 years ago
Approved

Re: Reset my stats

But I saw "request progress reset" under technicalsupport in ea.help.

8 Replies

  • IIPrest0nII's avatar
    IIPrest0nII
    Hero (Retired)
    9 years ago

    Hm. I just checked this on the EA Help page and I think you can try to reset your stats via EA support. Please let me know your result.

  • Anonymous's avatar
    Anonymous
    9 years ago
    Approved

    Couldn't connect to live chat, I ve been waitting forever for the page to load but stuck on this "Thanks for Contacting EA! Please wait while we connect you to an EA Game Advisor." Ive tried different browsers and devices but still couldnt get into. its very frustrating. Do u know whats EA email support?

  • IIPrest0nII's avatar
    IIPrest0nII
    Hero (Retired)
    9 years ago

    I'm sorry but email address is not available for some topics. Can you please try again later ? And don't forget to turn off all extensions of your browser (adblock and etc.)

  • ragnarok013's avatar
    ragnarok013
    Hero+
    9 years ago

    @IIPrest0nII wrote:

    Hm. I just checked this on the EA Help page and I think you can try to reset your stats via EA support. Please let me know your result.


    Traditionally EA Support won't reset Battlefield stats.  @Straatford87 has this policy changed?

  • IIPrest0nII's avatar
    IIPrest0nII
    Hero (Retired)
    9 years ago

    @ragnarok013 wrote:

    @IIPrest0nII wrote:

    Hm. I just checked this on the EA Help page and I think you can try to reset your stats via EA support. Please let me know your result.


    Traditionally EA Support won't reset Battlefield stats.  @Straatford87 has this policy changed?


    As far as I can see, there is button "Request Progress Reset" on the EA Help for Battlefield 1.

  • Straatford87's avatar
    Straatford87
    Icon for DICE Team rankDICE Team
    9 years ago

    @ragnarok013 @IIPrest0nII

    This policy has not changed - the option you're seeing on the website is a general option available for all games.

    Do let me know if you have further questions.