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Anonymous's avatar
Anonymous
11 years ago

Re: Where Do I Redeem Special Access Code

I had contacted support and they sent me an email saying

Thanks for contacting EA Help! We’ve opened case number _______ for your request and granted you the special access code, xxxxxxxx

Obviously I've blacked out my code and case number but that's basically what it said.

1 Reply

  • Anonymous's avatar
    Anonymous
    11 years ago

    This isn't your code to get the premium content, it's a code that EA uses internally to show that they've verified your account.  The code will come later. 

    Exposing this internal stuff to their customers just creates more calls and confusion but they never seem to learn.

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