Forum Discussion

Re: where is my product code

Open Origin, go to the My Games tab, hover the mouse over the game and click the italicized i. The product code should be located there. If not, get in touch wtih EA support as this forums is not an officia support page, but a place for players to help eachother. 

If this has helped you, please let the case to resolved so others can see that it helped you. Also, please give me exp.

4 Replies

  • Anonymous's avatar
    Anonymous
    12 years ago
    Approved

    I didint see it on my games.. how can I sent a mail to easport company??..in where ..I diidnt find it ? ☹️(

  • Go to help.ea.com and click contact us. Then enter the relevant information and choose your contact method. Depending on your country, you'll have the options for phone, chat, or email. 

  • Anonymous's avatar
    Anonymous
    12 years ago
    Approved

                    I didint find it.. could you sent me a link plss ☹️

  • Anonymous's avatar
    Anonymous
    12 years ago
    Approved

    It is better to do it by live chat and for that EDIT before you contact support look at your hidden games and also wait 48 hour of your purchase 

    For this you will need to contact Origin/EA support they will gladly help you whit this problem https://help.ea.com/en/origin go here press contact as give information press I still need help at the bottom of the page and then press start live chat and you will get a live chat whit an EA agent that will be glad to help you 

    if this helps pleas give XP to my account thanks
    mark this as solution if it solves your question so others will know the answer when they come here