Send an email to accountdisputes@ea.com and follow this steps here: http://help.ea.com/en/article/information-about-banned-or-suspended-accounts/.
This will tell you in detail about Battlelog rules and bans:
https://battlelog.battlefield.com/bf4/forum/threadview/2832654348586821015/
Answers HQ cannot handle bans. They don't have access to your account. They can't look into any specific cases.
1EA contact page. http://help.ea.com/en/
2 Also pick your country on the top left.
3 Select your game and platform, Then click next.
4 Select a topic and write about your issue.
5 Click next, Select your preferred contact method.
6 Ask for a callback if you can as it is fast.
You can contact EA here: http://help.ea.com/en/contact-us/
http://help.ea.com/en/article/how-to-contact-ea-help-about-fraudulent-charges/
http://help.ea.com/ca/article/welcome-to-the-new-and-improved-ea-help-center/#contact
The call back is available to the following Nations - North America, Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Hungary, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Russia, Spain, Sweden, Slovakia, Switzerland, and the UK
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I like to help my fellow gamers, As long as you get your game to work I will be happy.
