@Aname1ash have you already tried to reset your router modem (just disconnect it from power for roughly a minute) and could you please tell us on which platform you play?
Cheers
Basti
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@Aname1ash are you playing on PC or on a console and if yes, on which console are you playing?
CheersBasti
@Aname1ash At first, download and install the latest version of Origin atwww.origin.com/download (and make sure you have your Origin account ready as well)
If that doesn’t helped, close the origin client and go directly to you origin folder C:\Program Files\Origin Games. Run the origin.exe in this folder with a rightclick -> run as administrator.
This worked out in the most cases, if not, try to deactivate your firewall/antivirus software and/or check the online ports of your connection:TCP: 80, 443, 9988, 20000-20100, 22990, 17502, 42127
UDP: 3659, 14000-14016, 22990-23006, 25200-25300
For specific instructions on how to open your ports, please visithttp://www.portforward.com/ or contact your router manufacturer.Please let us now, if this problem after this workaround still exist.
Cheers
Basti
