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Anonymous's avatar
Anonymous
9 years ago
Solved

[RESOLVED] Game crashes after 11/15/16 patch. (Conflict with MSI Afterburner)

I just received the 11/15/16 patch. Upon starting the game after patching, it proceeded to start normally.

Immediately after "Personalizing the experience for you" when the screen fades to black, it crashes with a generic Windows pop-up "Battlefield 1 has stopped working".

I've tried repairing the game in Origin with no change.

System specs:

Windows 10

i5-3570k  

16GB RAM 

RX 480 (16.11.3 drivers)

840 Pro 

Hardware is all stock and tested rock solid stable with programs such as Memtest86+, Intel Burn Test, and FurMark. The game was completely stable before the patch with no crashing, freezing, etc.

I will continue trying to find a solution and update here should I discover anything.

RESOLVED: This was a conflict with MSI Afterburner and Rivatuner. Turning those applications off allows the game to function normally. Changing settings to DX11 allows the game to work with Afterburner.

  • Anonymous's avatar
    Anonymous
    9 years ago

    RESOLVED: This was a conflict with MSI Afterburner and Rivatuner. Turning those applications off allows the game to function normally. Changing settings to DX11 allows the game to work with Afterburner.

15 Replies

  • EA_David's avatar
    EA_David
    Icon for Community Admin rankCommunity Admin
    9 years ago

    @peterpanmiss Are you playing on the EA Access trial? Since the patch unfortunately those playing the trial are unable to play. We are investigating the issue but for now folks won't be able to start a multiplayer match. 

  • Had the same problem. I did the "disable origin in game" setting in origin and that didn't work.

    I also found that disabling MSI Afterburner seemed to get BF1 working again but I wanted to use my overclock settings. So I went into Afterburner to try and pin down what may have been causing the issue.

    What seems to have ended up working for me was going into the MSI Afterburner settings ->video capture tab ->Changed video capture to NONE by backspace-deleting the hotkey F10 value that was present and it changed the value to NONE. Also kept video prerecord to NONE. 

    So far seems to be fine now with overclock settings in place.

    ***Sidenote: if you have Xbox Windows 10 gaming app installed might want to open it and go into settings menu --> Game DVR --> Record game clips and screenshots using Game DVR and turn it OFF as well.

  • Anonymous's avatar
    Anonymous
    9 years ago

    yes Im on Trial as well. 

  • AzuasV's avatar
    AzuasV
    9 years ago

    Yep, same here! This is the same issue I had and now it works with having DX12 set to off. Bummer ☹️ 

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