Forum Discussion

Anonymous's avatar
Anonymous
8 years ago
Solved

Security Question

Hello everyone, so long ago I've created my origination account and asked a security question to modify my account data,now I've forgetten my security question as i modify my account data? i know email and password of the email and also the source account data, but i would like to change the name of my account as i do if  i do not know the security question?

  • @Jesssej Hey, unfortunately this isn't something we can assist with directly through AHQ. 

    Fortunately, support can recover your info quite easily. If you reach out to them they'll have some questions to verify your account ownership and once that's complete they can help you regain full control of the account and make the changes you want. 

    https://help.ea.com/en-us/help/faq/contact-ea-help/

    Thanks!

1 Reply

  • EA_David's avatar
    EA_David
    Icon for Community Admin rankCommunity Admin
    8 years ago

    @Jesssej Hey, unfortunately this isn't something we can assist with directly through AHQ. 

    Fortunately, support can recover your info quite easily. If you reach out to them they'll have some questions to verify your account ownership and once that's complete they can help you regain full control of the account and make the changes you want. 

    https://help.ea.com/en-us/help/faq/contact-ea-help/

    Thanks!

About Battlefield Franchise Discussion

Discuss the Battlefield games in this community forum.133,562 PostsLatest Activity: 3 years ago