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DADADADADADAWDD's avatar
DADADADADADAWDD
5 years ago
Solved

Serial number consultation

I bought the battlefield storm game on steam. After playing for some time, origin platform suddenly reminded me that I needed the serial code, which made me very confused because he didn't give me an...
battlefield 1
  • EA_Kent's avatar
    EA_Kent
    5 years ago

    Hi @DADADADADADAWDDR, 

    Have you checked to see if you can find the CD key in Steam? If you right-click on the game in your Steam Library do you see a View CD Key option? If so, click that and it should give you the key. Try entering the key from there in Origin. 

    If you aren't able to find the key in Steam please reach out to the EA Help team so they can take a look. You can find more information on how to set up a case with them at the EA Help website. You can also speak with them over Twitter or Facebook if you prefer. 

    /Kent

EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
5 years ago

Hi @DADADADADADAWDDR, 

Have you checked to see if you can find the CD key in Steam? If you right-click on the game in your Steam Library do you see a View CD Key option? If so, click that and it should give you the key. Try entering the key from there in Origin. 

If you aren't able to find the key in Steam please reach out to the EA Help team so they can take a look. You can find more information on how to set up a case with them at the EA Help website. You can also speak with them over Twitter or Facebook if you prefer. 

/Kent

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